• Resolved alexsina

    (@alexsina)


    Hello,

    Thanks for great plugin, two questions please:

    1# What is the formant of “Estimated Delivery (Days)” in this plugin please?
    Should I only input a numbler, like 7, or should I input like 7-30?

    2# Does this plugin intergrate “Opt-in Integration” and “Badge Integration” and put related to Javascript on our website ?

    Thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author storessential

    (@storessential)

    Hi @alexsina

    The “Estimated Delivery” should just be one number. So you would just put 7 in this case.

    The plugin essentially puts the Javascript for the Opt-in Integration and the Badge Integration onto your site. The Javascript will be the same as what Google provides for you, just instead of you having to manually put it on your site, the plugin does all the work for you.

    I hope this helps!

    Thread Starter alexsina

    (@alexsina)

    Thanks for great reply, and make me much more clear.

    By the way, what is the Estimated Delivery” used for please?

    We set 7-30 shipping delivery time in Google merchant center, is there any conflict between them? I am just worried the account to be suspended if there are conflicts between them.

    Thanks

    Plugin Author storessential

    (@storessential)

    Hi @alexsina

    The Estimated Delivery is used so that Google knows when to send the customer an email to ask them to complete the survey.

    If you look at Googles documentation for the opt-in, the “ESTIMATED_DELIVERY_DATE” is required: https://support.google.com/merchants/answer/7106244?hl=en-gb&ref_topic=7105160

    What the plugin does is calculate the “ESTIMATED_DELIVERY_DATE” based on how many days you put in the plugin settings. So, if you entered 7 in the plugin settings, and a customer placed an order today (3rd July), the Javascript would tell Google that the customer should receive their order by the 10th July.

    Don’t worry, this is completely separate to what you enter in your Merchant Center settings (which is used for Google Shopping Ads), so there won’t be a conflict.

    Thread Starter alexsina

    (@alexsina)

    Thanks for details and much clear.

    Mark as resolved.

    • This reply was modified 3 years, 4 months ago by alexsina.
Viewing 4 replies - 1 through 4 (of 4 total)
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