Estore overwriting WooCommerce Creating Issues

  • Resolved angieg

    (@andreagall)


    5 years, 3 months ago

    Hi.? I was having an issue testing my Stripe credit card payment on my website, so I contacted Stripe who told me to contact WooCommerce.? I contacted WooCommerce and they told me the following in an email:?

    “I can see in your system report that your active themes overwrites many WooCommerce files among them cart and checkout:

    Overrides: estore/woocommerce/archive-product.php
    estore/woocommerce/cart/cart-totals.php
    estore/woocommerce/cart/cross-sells.php
    estore/woocommerce/checkout/form-billing.php
    estore/woocommerce/checkout/form-checkout.php
    estore/woocommerce/checkout/form-login.php”

    I am getting error messages when I test using a fake Visa credit card whether I have Test Mode on or off. Can I set up a Temporary Login so you can see what’s going on with my payment system? Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Could you contact us via our chat support through ThemeGrill official website?

    Thanks.

    Thread Starter angieg

    (@andreagall)

    No offense, but I went to Theme Grill website first and saw that I had to come here for “e-store free version” support. I will go there now.

    Thread Starter angieg

    (@andreagall)

    OK, that was not possible. I went to the website again, but I am not a premium user and I cannot create a ticket on your website.

    Hi,

    In our site, in the bottom right corner, you can see there is chat support. So, can you create new support via chat from theme just clicking on the messenger button and confirm?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Estore overwriting WooCommerce Creating Issues’ is closed to new replies.