etpack has detected that data is not in syc

  • Resolved Jonatan

    (@jonatanharringq)


    3 years, 7 months ago

    Hi

    In tools -> Website health im getting this error:

    >>Error Jetpack has detected that data is not properly in sync which may be impacting some of your site’s functionality. Click here to start a full sync to align Jetpack with your site data. If you still notice this error after running a full sync, please contact support for additional assistance.<<

    I have clicked the start button to fully sync, but is does not help.

    Can u help?

    Thank you!

    Br Jonatan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @jonatanharringq,

    Thanks for reporting this, and sorry for the trouble!

    I see that a sync job has been launched a few hours ago, and it’s already completed. I checked your Jetpack connection and everything does seem to be working properly now.

    Do you still see that sync error at your end? If so, try clearing your site and browser cache and check again. In case the message still persists, do let us know and we’ll go for more tests.

    Let me know how you get on. Thanks!

Viewing 1 replies (of 1 total)
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