• Resolved cally4

    (@cally4)


    Images dont seem to load until something changes on. thescreen they all loads a 0px height and width.

    • This topic was modified 2 years ago by cally4.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @cally4,

    Thank you for the topic.

    Please clarify the case you are?experiencing by providing us with screenshots.?
    Also, please provide?us with the link, where the given popup is enabled so that our Development Team can check this case out.?

    Looking forward to hearing from you.

    Thank you.

    Thread Starter cally4

    (@cally4)

    As you can see this height of the images are set to 0px this is the same for any image related item within this modal until something happens on the page ie change of size.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @cally4,

    Thank you for your reply.

    I want to mention, that the plugin doesn’t have a connection to the case you are mentioning.?
    The classes of our plugin don’t start like this.?
    The prefix of our classes is ays-pb.

    There are two solutions for this case.?
    1. If you have achieved this case via shortcode, please get in touch with the plugin which provides this shortcode so they can help you in this regard.?
    2. Or, if you have inserted the HTML, please go and remove the Inline CSS-s manually.?

    By the way, we have searched and couldn’t find our Popup Box plugin on your website. 

    Thank you.

    Thread Starter cally4

    (@cally4)

    Well currently it was installed because i deactived it to try another plugin this is achieved via a short code but 3 separate plugins do the same thing

    Plugin Support Jasmine

    (@hyenokian)

    Dear @cally4,

    Thank you for your reply.

    As far as I understand, you have achieved this case with the help of another plugin.

    You are welcome to open a new topic anytime when having any questions connected to our plugin.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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