Even your own DEMO Store does not work?!

  • Resolved edwardcox

    (@edwardcox)


    4 years, 6 months ago

    Hi, I’ve been trying to get a straight answer as to why simple Select/Suboptions does not show a valid calculated Price and now when I check your own DEMO store the exact same issue is present. See screen shot taken right now:

    https://snipboard.io/kIAuWR.jpg

    All options carefully selected and ZERO price, every time. And that is exactly what I am seeing every single time as well.

    Thank you,

    Edward

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author moomooagency

    (@moomooagency)

    Hi,

    Not really every time https://snipboard.io/s8NHth.jpg but probably it is a wrong calculation. The thing is our demo site is not perfect and our demo products are getting overwritten from time to time. We fix them as well.

    Plugin Author moomooagency

    (@moomooagency)

    Have you submitted ticket about the issue with suboptions? If yes, please point me to it.

    In 50% of the cases the issue with the case like you described is that user did not properly configure their product. In other 49% it is related to some incompatibility with the theme/plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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