event emails

  • Resolved cosinebob

    (@cosinebob)


    8 years, 8 months ago

    I have event manager and buddy press. When an event is created, an email is sent, but I cannot find anywhere to change the content of the email. Right now it just links to the (buddy press) group that the event belongs too, rather than to the event itself.

    Here is a copy of the email content.

    Tom Smith added the event July 4 Pancake Breakfast Ride to Road Rides.

    To view or reply, log in and go to:
    https://sfsob.cosine-santafe.com/groups/ad-hoc-road-rides/

    Clicking the link takes you to the group page and then you have to find the event and click on it to see what it is all about. I just want the email to have a link to the event.
    Thanks.

    https://www.ads-software.com/plugins/events-manager/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    hi,

    you can try under options Events > Settings > Emails > Booking Email Templates

    Thread Starter cosinebob

    (@cosinebob)

    Thanks, but these are not booking emails. They are event creation emails. The configuration for event emails based on published events do not look anything like what is shown in the Event Manager settings.
    It may be that the Event Manager emails are not being sent but rather buddy press emails are being sent?

    Have you tried looking under Events > Settings > Emails > Event Submission Templates?

    Thread Starter cosinebob

    (@cosinebob)

    Yes. As I mentioned, the email does not look anything like what is shown in the template. It seems that buddy press is keeping events manager from sending the email. I cannot find a setting to change that. Thanks.

    What’s the wording of the email?

    Thread Starter cosinebob

    (@cosinebob)

    Here is a copy of the email content.

    Tom Smith added the event July 4 Pancake Breakfast Ride to Road Rides.

    To view or reply, log in and go to:
    https://sfsob.cosine-santafe.com/groups/ad-hoc-road-rides/

    If you click the link you go to the group and not the event. Eventually you can find your way to the event but it takes several clicks and page loads.

    Thread Starter cosinebob

    (@cosinebob)

    I looked at the settings a bit more with a test site. It is clear that the emails are being sent by Buddy Press via the Group settings and NOT by Events Manager. So the question is, how do I stop buddy press from sending the emails and enable Events Manager. I can send a test message from event manager options and I get that. But the actual messages on event creation do not get sent by Events Manager, instead they are sent by Buddy Press. ???

    Thread Starter cosinebob

    (@cosinebob)

    More information. I disabled BuddyPress Group Email Subscription plugin. So now no emails are sent when a event is created (published). So how do I trigger the Events Manager to send these emails? Test email from the email page in the Events Settings Email settings works and sends an email. But not when an event is created / published.
    Thanks.

    Who do you want to send the email to and when?

    Thread Starter cosinebob

    (@cosinebob)

    The current emails (before I disabled group email subscriptions) were fine. When an event was created and assigned to the group, there was an email to the group that the event was created. So to be specific, Send email to group members when an event is created.

    Is it possible that this is a buddypress issue and not an events manager issue?

    Yes, this is something you’d need to do with BuddyPress rather than Events Manager.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘event emails’ is closed to new replies.