• Resolved m0704

    (@m0704)


    When I open an event in the event details view, the location of the event appears two times, separated by a new line (“<b>” in the HTML)

    This issue is present for all events and all locations.

    The version is 6.0.11

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support masoodak

    (@masoodak)

    Hi @m0704

    Thanks for reaching out!

    The issue seems to be with the template currently used for single event pages. Kindly go to Events > Settings > Display tab and set the Events template option to Default Events Template (https://i.imgur.com/f4CQPJb.png) and see if that helps with the issue.

    If the issue remains, then you will need to perform quick conflict testing on your site. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts Article before doing anything.?
    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Kind regards,
    Masood

    Plugin Support Darian

    (@d0153)

    Hi @m0704

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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