Event Not Fire in GA

  • Hello,

    We have followed the instruction properly and the FAQ, however the event is not firing in GA.

    I did noticed however, that when viewing the debugger tool I noticed this message:

    This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for further details and to join the discussion on related tools and features!

    How do we address this issue to get the scroll working properly? Thanks for the help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor lonkoenig

    (@lonkoenig)

    The warning is for sites that attempt to keep elements positioned as the window scrolls. That not what’s going on here. The plugin is not managing visible objects, so that warning doesn’t apply.

    When you say the event is not firing in GA, how are you testing? You’ll want to view real-time events.
    The FAQ covers all the installation issues we’ve seen so far.

    A common issue is filtering out your own traffic. It is common to filter the IP or domain of dev or local traffic.

    Do you mind sharing which site is having the issue?

    Thread Starter linkmedia360

    (@linkmedia360)

    Hi @lonkoenig,

    The site we are trying track scroll depth is https://www.theraleighhouse.com/. We do have one element that is positioned with the window as it scrolls. However, we did block this element within the CSS on this page https://www.theraleighhouse.com/about-us as a test to see if removing the element would allow us to track scroll depth and it did not.

    Regardless, is there anyway to get the plugin in ignore the fixed element?

    Barbara

Viewing 2 replies - 1 through 2 (of 2 total)
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