Event notification problem

  • Resolved vikaspandey

    (@vikaspandey)


    5 years ago

    Hello,
    we believe there is some problem on event notification
    sometimes we are unable to receive login notification for the first login attempt
    in second attempt it will work as usual
    it happens in version 4.0.4
    Appreciate your response
    Thanks
    Vikas

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author nintechnet

    (@nintechnet)

    Can you go to the “Logs > Firewall Log” section and check if the first login attempt was written to the firewall’s log?

    Thread Starter vikaspandey

    (@vikaspandey)

    Hello,
    we have checked it was not written in firewall log
    it happens only once of first login on random days not all the time
    Appreciate your response
    Thanks

    Plugin Author nintechnet

    (@nintechnet)

    The firewall uses the wp_mail function from WordPress. If that is your server, check the mail log in the /var/log/ folder, you’ll see if the email was delay or blocked.

    Thread Starter vikaspandey

    (@vikaspandey)

    Hello,
    it only happens once in a day and it happens randomly
    we checked mail function is working properly
    we don’t know what was the issue?
    Appreciate your response
    Thanks

    Plugin Author nintechnet

    (@nintechnet)

    I can’t reproduce the issue.
    Maybe you could try to debug the wp_mail function on your blog using the wp_mail_failed hook: https://developer.www.ads-software.com/reference/hooks/wp_mail_failed/

Viewing 5 replies - 1 through 5 (of 5 total)
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