event settings moved can’t access options

  • Resolved meeshymee

    (@meeshymee)


    3 years, 9 months ago

    I requested help but my messages received no replies in the forum.

    I don’t know what happened from one minute to the next. When creating a new event all of the event details to input used to be at the bottom of my page (date, organizer etc..) below the post content and for some reason this area suddenly switched to the right hand side of my screen/page mixed in with WP options (featured image, categories etc).

    Because this area is a slim column, half of the options are being cut off and I can’t access them (but can see them being cut off).
    https://prnt.sc/yqmq79

    https://prnt.sc/yqmtna

    The event details is the only section on the right that has a double headed arrow cursor (No WP options do) – though I can’t show you because it doesn’t show when trying to take a screen shot or print screen, and when I try to drag the section that is where I can see what is being cut off but it doesn’t actually allow me to drag it out of the right hand side – just to a higher or lower spot in the column and there is no horizontal scroll bar at the bottom to allow me access to it. SEE IMAGE below to see what it looks like as I drag the section (before letting go of the mouse button) – I can temporarily see what was being cut off.

    https://prnt.sc/yqmx2p

    I hope this makes sense. I would appreciate ANY help with this ongoing problem because otherwise I will have to stop using this plugin altogether.

    Thank you.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor webnus

    (@webnus)

    Hello @meeshymee,

    You need to click on the arrow icon to fix this. Constantly click on it until it goes below the content box: https://i.postimg.cc/QdcsY1tn/image.png

    Regarding the arrow issue, it seems you’ve JS error in the browser console, for troubleshooting, deactivate all your plugins and let the MEC remain active only, set your theme on default, then reload the page, if the issue was solved, then activate your plugins one by one and your theme, refresh your page and check to see which plugin is causing the issue. Also, you can disable all plugins and use the default WordPress theme, fix the position of the “Event Details” and then activate all of the plugins and your theme.

    Please note: this is “Block Editor”, you can disable it from MEC Settings > Single Event > Disable Block Editor (Gutenberg).

    Best Regards

    Thread Starter meeshymee

    (@meeshymee)

    Hello,

    I’m not sure if I understand: clicking the arrow only opens the drop down of whichever arrow is clicked. Once it’s clicked it can only be clicked to close again and does nothing to allow me to access the cut off portion. my theme is a 3rd party theme (newspaper by tgdiv) the WP is on default. Disabling block editor allowed the options for creating a new events not to be cut off and I was able to drag them from the right to the bottom of the page. I then unchecked disable block editor and they remained at the bottom – THANK YOU!! I hope it remains that way.

    Plugin Contributor webnus

    (@webnus)

    Hello @meeshymee,

    Thank you for reaching out,

    So can you confirm your issue has been resolved?

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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