Event Ticket Not Working

  • Resolved geodeyogafit

    (@geodeyogafit)


    4 years, 10 months ago

    Hi,

    I have been using the event ticket plug-in for months and everything has been working fine until today.
    For some reason when my clients go on the website to purchase a class it won’t allow them to add a ticket and instead it redirects them to another page.

    I have tried everything and nothing worked. It is pretty urgent that I get this fixed asap, as it is about my business.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • We’re having the same issue

    I am having the same issue. Need to launch the website next week and this is now broken. Can anyone give us some help?
    Website: Notfea.net

    • This reply was modified 4 years, 10 months ago by RobinM123.

    You could try installing an older version of the plugin, like 4.10.8.

    @swick4556 That’s exactly what I was thinking of doing, but where do I find an older version?

    Never mind. I found it.

    • This reply was modified 4 years, 10 months ago by CherylS.

    Uninstalled 4.11.1 and installed 4.10.8, still doesn’t work.

    In fact, it doesn’t look any different. I thought that with the 4.11 version the increase/decrease tickets number area was supposed to look different.

    • This reply was modified 4 years, 10 months ago by CherylS.

    Bummer. I had a different issue which started with the 4.11 release, and downgrading fixed it.

    If you know of a version that worked, downgrade to that version. Otherwise, I would just download every version and work my way backwards until I find a version that works.

    • This reply was modified 4 years, 10 months ago by Stephen Wick.

    See my reply to Cheryl in another thread just now: https://www.ads-software.com/support/topic/unable-to-increase-event-ticket-from-0/#post-12284703
    Apparently with v4.11 and up, there’s a major conflict with the WordPress Classic Editor plugin. If I disable that on our site (https://www.ncta.org), Events Tickets v.11 and up works again. However, at least for us, that’s only a temporary solution. We need the Classic Editor.

    Carola Berger, PhD, CT
    NCTA Webmaster

    Hi!

    Like @toscaida said, there’s a conflict between the Classic Editor plugin and Event Tickets. Our developers are aware of this issue, which has been tagged as a high priority one. They will work on it as soon as possible ??

    Meanwhile, you may downgrade to Event Tickets 4.11.0, or deactivate Classic Editor.

    Thank you for your patience and understanding!

    Cheers,
    Jeremy

Viewing 8 replies - 1 through 8 (of 8 total)
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