Event Tickets 5.6.0.1 Bug

  • Resolved Anthony

    (@scdp)


    1 year, 5 months ago

    So I had to download and upload the event tickets update for the 5.6.0.1 version and in the process it deactivated the event tickets plus (version 5.7.0.1) and when I go to re-activate it I get this error.

    I did just realize the free plug in is not tested with the current version of wordpress, which is what I am on. You guys just updated 2hrs ago, so, not sure what to do from here. 

    Warning: require_once(/home/compassioncenter/events.cifr.cc/wp-content/plugins/event-tickets-plus/src/functions/php-min-version.php): Failed to open stream: No such file or directory in /home/compassioncenter/events.cifr.cc/wp-content/plugins/event-tickets-plus/event-tickets-plus.php on line 38

Fatal error: Uncaught Error: Failed opening required '/home/compassioncenter/events.cifr.cc/wp-content/plugins/event-tickets-plus/src/functions/php-min-version.php' (include_path='.:/opt/cpanel/ea-php82/root/usr/share/pear') in /home/compassioncenter/events.cifr.cc/wp-content/plugins/event-tickets-plus/event-tickets-plus.php:38 Stack trace: #0 /home/compassioncenter/events.cifr.cc/wp-admin/includes/plugin.php(2314): include_once() #1 /home/compassioncenter/events.cifr.cc/wp-admin/plugins.php(192): plugin_sandbox_scrape('event-tickets-p...') #2 {main} thrown in /home/compassioncenter/events.cifr.cc/wp-content/plugins/event-tickets-plus/event-tickets-plus.php on line 38
    • This topic was modified 1 year, 5 months ago by Anthony.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Gustavo Bordoni

    (@bordoni)

    This seems to be a problem with the upload that particular file is included on all plugins. Do you mind downloading the ZIP manually and uploading again?

    What can happen is that when the plugin Unzipped it probably didn’t create that file properly.

    That happens from time to time, and there isn’t much to be done there other than removing the the plugin and re-installing.

    Let me know if that fixes the problem.

    Event Tickets is compatible with the latest version of WordPress, we just didn’t update the label. Doing it now.

    Best Regards,

    Thread Starter Anthony

    (@scdp)

    @bordoni, thanks for the reply, but that did not work and the plus keeps giving me that fatal error. Could this be on the plus side or the free version side?

    Thread Starter Anthony

    (@scdp)

    Never mind, I downloaded both the free version and the plus version and re-uploaded them replacing the old ones and all is good now. Thanks @bordoni for the assistance and pointing me in the right direction.

    Cheers!

    Plugin Author Gustavo Bordoni

    (@bordoni)

    I am super glad that fixed the the issue.

    I would love to try to have the code prevent the loading if that was the case to avoid fatals and such, but the way this fails is really low level for us to catch the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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