Event Tickets Plus – Undefined Function

  • Resolved Dhali

    (@dhali)


    4 years ago

    I just updated the extension “Event Tickets Plus” for the plugin “Event Tickets”

    After updating the plugins I received a Undefined Function Error for the function:

    tribe_tickets_new_views_is_enabled();

    I looked through all the files for both “Event Tickets Plus” & “Event Tickets” and found no declaration of this function.

    I have disabled the plugin “Event Tickets Plus” in order to deal with this issue.

    Is there a fix or cdn available for this problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • wpp87567

    (@robert1776)

    Same. For the moment I added to functions.php:

    function tribe_tickets_new_views_is_enabled() {
	return false;
}
    Niklas Johansson

    (@niklasjohansson)

    Same here, it completely crashed my site and took me a long time to get access to my site again. Had to go through both PHPAdmin and ftp! Impressive how this can be let through. Thanks @robert1776 for the quick fix, but I would expect support to fix this asap.

    Pasting the full error message below:
    Fatal error: Uncaught Error: Call to undefined function tribe_tickets_new_views_is_enabled() in /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Assets.php:42 Stack trace: #0 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Service_Provider.php(76): Tribe__Tickets_Plus__Assets->enqueue_scripts() #1 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Service_Provider.php(54): Tribe__Tickets_Plus__Service_Provider->hook() #2 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/the-events-calendar/common/vendor/lucatume/di52/src/tad/DI52/Container.php(480): Tribe__Tickets_Plus__Service_Provider->register() #3 /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe/Container.php(288): tad_DI52_Container->register('Tribe__Tickets_...') #4 <strong>/home/customer/www/lustfyllt-torslanda.se/public_html/wp-conten in /home/customer/www/lustfyllt-torslanda.se/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Assets.php on line 42</strong>

    Niklas Johansson

    (@niklasjohansson)

    Downloading and updating the Event Tickets Pro plugin manually solves this issue. You can find the update on your account page: https://theeventscalendar.com/my-account/downloads/

    If your update window has expired, you are out of luck (the plugin author should add in a check for this!).

    Hi there,

    We’re not able to help with the Event Tickets Plus plugin here in the www.ads-software.com forums.

    For assistance with the premium plugins, please reach out over on the Events Calendar support site: https://theeventscalendar.com/support/

    Best,
    Sky

Viewing 4 replies - 1 through 4 (of 4 total)
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