Event Tickets + Stripe = Checkout Unavailable

  • Resolved jnchamart

    (@jnchamart)


    8 months, 3 weeks ago

    Hi there,

    I’m using Event Tickets + Events Calendar

    When trying to buy a ticket, checkout page is showing up but displays an error message :

    Checkout Unavailable!
    Checkout is not available at this time because a payment method has not been set up for this event. Please notify the site administrator.

    I do not see how to manage payment methods in the extension and in my Stripe account, I have the following message :

    The Events Calendar manages payment methods for you
    The Events Calendar has not given you permission to manage payment methods from the Dashboard.

    Thanks in advance for your help.

    Jean

    Environment
    WordPress Version 6.4.3
    PHP 8.1
    Event Tickets Version 5.8.3
    The Events Calendar Version 6.3.4

    Config Events Tickets
    Currency : EUR
    Checkout Type : Accept credit card payments and additional payment methods configured in Stripe.
    Payments methods accepted : Credit cards (Payment methods available for Euro (EUR).
    Stripe account has been successfully connected and the web hooks were properly validated for sales. Test mode off ??

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Chad McCullough

    (@cmccullough1967)

    Hi @jnchamart,

    It seems you were able to resolve the issue. Could you share with us how you resolved the issue? This might be helpful to others that are experiencing this issue.

    Thank you so much,
    Chad

Viewing 1 replies (of 1 total)
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