• Resolved baz74

    (@baz74)


    Your plugin is excellent! thanks.
    We want to produce a grid of Events – from ‘today’s’date – for the next 2 weeks.
    1st Question:
    We have got it basically working (on a staging site with test data) but we have not understood how to use your literals in the Value to Compare field.

    Our setup is:

    Custom Key Field: event_start_date
    Value Type: Date
    Operator…: Less or =
    Value to Compare: should this be “today + 14” ?

    AND

    Custom Key Field: event_end_date
    Value Type: Date
    Operator…: Greater or =
    Value to Compare: should this be “today” ?

    2nd Question:
    Both dates are displayed (overlaid on the image). But events start & end on same date. Can you assist with:
    a) removing the 2nd date – if they are the same.
    b) and adding text e.g. ” to ” between the date is they are different.

    3rd Question:
    In your text:
    “You can use any English textual datetime (tomorrow, next Monday, next week, next month, next year, +3 days, +1 week,?and so on) in the “Value To Compare” field.”
    The “and so on” link give an error 404.

    4th Question:
    We like your ‘Open item in – Light box of Post Content” option.
    but the black overlaided background does not suit our color scheme. Can it be changed to e.g. grey/transparent with e.g. custom css?

    5th Question:
    We are using Display Settings: Thumbnail – 300x 300 – “Show all images in the same size”
    However, when the page is opened (or refreshed) initially the thumbnails display with their individual aspect ratios … then after a moment [too long] they refresh to all the same size. This delay does not happen with other similar views – it seems just on this Filtered & Sorted by Date view. Is this as expected?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Content Views

    (@pt-guy)

    Hello,
    Thank you for your compliment.

    Because all of your questions relate to our Pro version, please contact us here.
    (This forum policy only allows us to provide support for the free version)

    And please don’t forget to include your Pro license key in the contact form.

    Have a great day.

    Best regards,

    Thread Starter baz74

    (@baz74)

    Question 1 is not about the PRO version. It relates to how to use the
    ‘Value to Compare’ field(s). That are in the FREE version.

    Question 3 is not about the PRO version. It appears to be an error in your FREE version. The fact that it 404’d meant that I was/am not able to read your help text about Q1. So if you give me a link to the correct page – this might help me. [and if indeed it is an error – then a ‘thank you for bringing it to our attention’ would be appreciated :]

    Question 5 is not about the PRO version. It relates to speed in the FREE version.

    If you had replied that Q2 & Q4 are tackled in the PRO version, that would have given me some info. But until you tell me, how am I to know??

    Re Q1: I think we have got further now. Is the correct format:
    e.g. “today + 14 days”
    (we had previously not included the “days” declaration.)

    Plugin Author Content Views

    (@pt-guy)

    Hello,
    Thank you for your reply.

    If you only use our Free version, then it is not possible to show Event (because Event is a custom post type, and our Free version only supports Post and Page).

    Also, with our Free version, you can not use:
    1. “Value to Compare” (filtering by Custom Field)
    2. Start/end date (showing Custom Field)
    3. “You can use any English textual datetime” (filtering by Custom Field)
    4. “Light box of Post Content” (in Display Settings >> Open Item In)
    5. “Show all images in the same size” (in Display Settings >> Fields Settings >> Thumbnail)

    They are all Pro features.

    If you need further help to know whether you are using our Free/Pro plugin, please capture the screenshot of Active Plugins on your site. We can help you figure it out.

    Or, you can temporarily deactivate all plugins but keep only the “Content Views” plugin activated.
    Then please try to edit your grid to check if you can still use above features or not.

    If you have further questions, please let us know.
    Best regards,

    Thread Starter baz74

    (@baz74)

    Thank you for your help.
    To my great surprise … and delight …. I see we have the PRO version.
    I will therefore contact you via your website contact page.

    Thread Starter baz74

    (@baz74)

    In the interim:
    On the live site we have
    Content Views v 3.7.1 and
    Content Views PRO 5.8.10

    and on our staging site:
    Content Views v 3.5.0 and
    Content Views PRO 5.8.10

    How do I update the staging site v3.5.0 to 3.7.1 – it doesn’t have the usual ‘…there is an update available..’ marker.
    And on the Dashboard it says “All your plugins are up to date.

    Plugin Author Content Views

    (@pt-guy)

    Please refresh the Plugins page.
    If you still can’t see update notice, please click the refresh icon in the top bar.
    Best regards,

    Thread Starter baz74

    (@baz74)

    Upgrade says:
    Updating Plugin Content Views Pro (1/1)
    An error occurred while updating Content Views Pro:?Update package not available.

    It’s a staging site. Is this a problem?

    Thread Starter baz74

    (@baz74)

    Our staging site says:

    Content Views ProYou have version 5.8.10 installed. Update to 6.3.1.?View version 6.3.1 details.
    Compatibility with WordPress 6.5.3: unknown

    When trying to update it says: Update failed: Update package not available.

    Our live site has:
    Version 3.7.1 & Version 5.8.10?

Viewing 8 replies - 1 through 8 (of 8 total)
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