Events Calendar Pro – No Support?

Okay so when I do go to this page: https://theeventscalendarsupport.zendesk.com/hc/en-us I can’t contact your support from there either so are you no longer offering support to your pro licenses?

You also have a link on this page https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/#test-for-conflict to your help desk to open a support ticket but that link goes to a broken page – https://support.theeventscalendar.com/submit_ticket

@kimmer99

Thank you for reaching out and bringing this to our attention.

You are certainly right about that last point (the link on https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/#test-for-conflict), we’ll get that fixed as we just changed our support solution.

One thing is for sure, we are definitely not done supporting our premium customers!

With that in mind, I am unable to reproduce the issue you are describing on our support page it sounds like there might be some Javascript issue there (maybe you have a pop-up or script blocker extension turned on?).

In any case, would you mind telling us which exact browser you are using and perhaps consider trying a different browser?

We would really love to help you out!

Hang in there!
Geoff

It’s been a while since this thread has been active, so I’m going to go ahead and close it for now.

Feel free to open up a new one if anything else comes up.

Have a wonderful day!

Thanks,?
Jaime