• Resolved sabrinamlis

    (@sabrinamlis)


    Hi there,

    I have the Events Calendar widget displayed in my site’s sidebar, and it shows up just fine on the home page (https://ischoolgroups.sjsu.edu/alasc/wp-students/) but if I navigate to older posts at the bottom which takes me to older blog posts, the Events Calendar widget does not display the events, and if I toggle off the option to hide the widget if there’s no upcoming events, it says there isn’t an upcoming event even though there is one that is showing up just fine on the homepage. See here: https://ischoolgroups.sjsu.edu/alasc/wp-students/?paged=2

    How can I get the widget to work properly across ALL pages of my site, not just the homepage?

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @sabrinamlis,

    Thanks for reaching out to us, sorry to hear that you’re having this issue here.

    We do have an existing internal bug ticket for this one, where in widget breaks with parameters from search and pagination. We do not have a workaround other than creating a static widget with the upcoming events manually.

    Moreover, I have added your case to it. I will definitely pass along the details you shared with our dev team.

    Keep an eye on our changelogs for the following tracking code: TEC-4048

    Once the fix is out, we will make sure that code is on the changelog so that everyone involved can see that the solution was put in place.

    We don’t have a time estimate, but you’ll be notified with a reply when there are any updates. Rest assured that we are working on a permanent fix in regard to this issue.

    Appreciate for your time and patience here.
    Have a great day.

    Best,
    Abz

    ________________________

    Internal Bug Ticket Reference:
    TEC-4048

    Thread Starter sabrinamlis

    (@sabrinamlis)

    Hi Abz,

    Thank you so much for your response and letting me that this is a known issue that will, hopefully, be fixed soon. I will wait for updates from the Events Calendar team on the correction of this bug.

    Thank you again,
    Sabrina

    Plugin Support Abz

    (@abzlevelup)

    Hi @sabrinamlis,

    No worries, we’re here to help. I’d be keeping this thread open for now, and we’ll notify you when there are updates regarding this issue here.

    Please do not hesitate to bump a new ticket on our way for different topic and issues.

    Have a great day, Sabrina.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    TEC-4048

    I have the same problem, the widget is ok on the homepage and pages, but it doesn’t display events on the tags page.
    I’ll check the bug fix too

    Plugin Support Abz

    (@abzlevelup)

    Hi @folletti, thanks for reaching out to us. Yes, this has been on our radar, and we have a bug ticket. I have already added your case to it as well.

    We will keep this ticket open and notify you whenever there are updates about this issue.

    Have a great day.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    TEC-4048

    Plugin Support Guga Alves

    (@gugaalves)

    Hello @folletti and @sabrinamlis,

    We’re back with good news for you.

    The issue where the events calendar widget was not working on Pages was fixed!

    Please update your Events Calendar plugin to apply that fix to your site.

    Best!

    Hi @gugaalves thanks for your feedback. I have updated to version 5.16.2 but the problem is not resolve, in the page of tag the widget doesn’t still display events.

    regards

    Plugin Support Guga Alves

    (@gugaalves)

    Hi @folletti,

    Thank you for sharing your feedback.

    Can you share here the link from the page where you’re still having the issue?

    Best,

    yes, @gugaalves but is possibile in private?

    Plugin Support Abz

    (@abzlevelup)

    Hi @folletti, we’d like to take a closer look. Could you send the direct URL of your website to this email here [email protected]? Also, please include the dot-org ticket URL on the thread so we would know it is from this thread.

    Looking forward to hearing from you.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hi @sabrinamlis,

    Since we haven’t heard from you in a while on this topic we will assume that the problem was fixed or is no longer applicable and with that I will mark this as resolved.

    If that is not the case, please let us know and we will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the problem if you prefer.

    Best Regards,
    Abz

Viewing 11 replies - 1 through 11 (of 11 total)
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