Events desapear after WordPress actualization

I also tried to add a new event but nothing changed.
Thanks.

Hi,

I will need more information to try and replicate your issue.

Please provide your site Health Check info.

Go to Dashboard > Tools > Health Check – click on ‘Info’ click on ‘copy’ and then paste as a reply here.

Also provide screen shots of your settings and the event details.

You can use any image sharing service here. ( Please redact any sensitive info like personal names and emails first as this is a public forum )

Once I have more information we can see if I can replicate your issue.

Thanks,

Alan

p.s. Can you check your sever PHP error logs for any FATAL errors related to Quick Event Manager ( not Warnings or NOTICES )

Hi, I’m not sure this is what you’ve asked to me:

### wp-core ###

version: 6.0
site_language: es_ES
user_language: es_ES
timezone: Europe/Madrid
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: -1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /hosting/www/italiaqui.es/public
wordpress_size: 55,06 MB (57736026 bytes)
uploads_path: /hosting/www/italiaqui.es/public/wp-content/uploads
uploads_size: 242,14 MB (253903219 bytes)
themes_path: /hosting/www/italiaqui.es/public/wp-content/themes
themes_size: 21,56 MB (22602946 bytes)
plugins_path: /hosting/www/italiaqui.es/public/wp-content/plugins
plugins_size: 123,57 MB (129574586 bytes)
database_size: 29,96 MB (31413964 bytes)
total_size: 472,29 MB (495230741 bytes)

### wp-active-theme ###

name: Themify Ultra (themify-ultra)
version: 5.2.4 (latest version: 5.6.5)
author: Themify
author_website: https://www.themify.me
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, automatic-feed-links, widgets-block-editor, editor-style, title-tag, html5, themify-mega-menu, themify-toggle-dropdown, menus, themify-sticky-buy, align-wide, widgets
theme_path: /hosting/www/italiaqui.es/public/wp-content/themes/themify-ultra
auto_update: Desactivado

### wp-themes-inactive (1) ###

Twenty Twenty-Two: version: 1.2, author: El equipo de WordPress, Actualizaciones automáticas desactivadas

### wp-plugins-active (19) ###

Contact Form 7: version: 5.5.6.1, author: Takayuki Miyoshi, Actualizaciones automáticas desactivadas
Contact Form CFDB7: version: 1.2.6.4, author: Arshid, Actualizaciones automáticas desactivadas
Duplicate Page: version: 4.4.8, author: mndpsingh287, Actualizaciones automáticas desactivadas
GA Google Analytics: version: 20220517, author: Jeff Starr, Actualizaciones automáticas desactivadas
Loco Translate: version: 2.6.2, author: Tim Whitlock, Actualizaciones automáticas desactivadas
Mailjet for WordPress: version: 5.2.12, author: Mailjet SAS, Actualizaciones automáticas desactivadas
No API Amazon Affiliate: version: 4.2.2, author: Altanic, Actualizaciones automáticas desactivadas
PostX - Gutenberg Post Grid Blocks: version: 2.5.7, author: wpxpo, Actualizaciones automáticas desactivadas
Quick Event Manager: version: 9.3.6, author: Fullworks, Actualizaciones automáticas desactivadas
Sassy Social Share: version: 3.3.42, author: Team Heateor, Actualizaciones automáticas desactivadas
Site Kit by Google: version: 1.75.0, author: Google, Actualizaciones automáticas desactivadas
Super RSS Reader: version: 4.5, author: Aakash Chakravarthy, Actualizaciones automáticas desactivadas
Themify Updater: version: 1.3.9, author: Themify, Actualizaciones automáticas desactivadas
WF Cookie Consent: version: 1.2.0, author: wunderfarm, Actualizaciones automáticas desactivadas
WP Google Maps: version: 8.1.22, author: WP Google Maps, Actualizaciones automáticas desactivadas
WP Google Maps - Pro Add-on: version: 8.1.20, author: WP Google Maps, Actualizaciones automáticas desactivadas
WPML Multilingual CMS: version: 4.5.7, author: OnTheGoSystems, Actualizaciones automáticas desactivadas
WP User Avatars: version: 1.4.1, author: Triple J Software, Inc., Actualizaciones automáticas desactivadas
Yoast SEO: version: 18.9, author: Team Yoast, Actualizaciones automáticas desactivadas

### wp-plugins-inactive (6) ###

Classic Editor: version: 1.6.2, author: WordPress Contributors, Actualizaciones automáticas desactivadas
Maintenance: version: 4.06, author: WebFactory Ltd, Actualizaciones automáticas desactivadas
Themify Portfolio Post: version: 1.1.9, author: Themify, Actualizaciones automáticas desactivadas
Web 2.0 Directory plugin: version: 2.7.7, author: salephpscripts.com, Actualizaciones automáticas desactivadas
WPML Media: version: 2.7.0, author: OnTheGoSystems, Actualizaciones automáticas desactivadas
WP RSS Aggregator: version: 4.20, author: RebelCode, Actualizaciones automáticas desactivadas

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.6.0
file_uploads: File uploads is turned off
post_max_size: 30M
upload_max_filesize: 30M
max_effective_size: 30 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 122 MB
	imagick::RESOURCETYPE_DISK: 1073741824
	imagick::RESOURCETYPE_FILE: 768
	imagick::RESOURCETYPE_MAP: 512 MB
	imagick::RESOURCETYPE_MEMORY: 256 MB
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.0
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 5.15.0-0.bpo.2-amd64 x86_64
httpd_software: Apache
php_version: 8.0.14 64bit
php_sapi: fpm-fcgi
max_input_variables: 12000
time_limit: 30
memory_limit: 128M
max_input_time: 60
upload_max_filesize: 30M
php_post_max_size: 30M
curl_version: 7.74.0 OpenSSL/1.1.1k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 10.5.13-MariaDB-1:10.5.13+maria~bullseye
client_version: mysqlnd 8.0.14
max_allowed_packet: 536870912
max_connections: 800

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /hosting/www/italiaqui.es/public/wp-content
WP_PLUGIN_DIR: /hosting/www/italiaqui.es/public/wp-content/plugins
WP_MEMORY_LIMIT: 128M
WP_MAX_MEMORY_LIMIT: 128M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Sin definir
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### google-site-kit ###

version: 1.75.0
php_version: 8.0.14
wp_version: 6.0
reference_url: https://www.italiaqui.es
amp_mode: no
site_status: connected-site
user_status: authenticated
verification_status: verified-non-site-kit
connected_user_count: 1
active_modules: site-verification, search-console, analytics, analytics-4
required_scopes: 
	openid: ?
	https://www.googleapis.com/auth/userinfo.profile: ?
	https://www.googleapis.com/auth/userinfo.email: ?
	https://www.googleapis.com/auth/siteverification: ?
	https://www.googleapis.com/auth/webmasters: ?
	https://www.googleapis.com/auth/analytics.readonly: ?
capabilities: 
	googlesitekit_authenticate: ?
	googlesitekit_setup: ?
	googlesitekit_view_posts_insights: ?
	googlesitekit_view_dashboard: ?
	googlesitekit_view_module_details: ?
	googlesitekit_manage_options: ?
	googlesitekit_view_splash: ?
	googlesitekit_view_authenticated_dashboard: ?
enabled_features: 
	adsenseSetupV2: ?
	dashboardSharing: ?
	ideaHubModule: ?
	swgModule: ?
	userInput: ?
	unifiedDashboard: ?
	zeroDataStates: ?
search_console_property: sc-domain:italiaqui.es
analytics_account_id: 5879????
analytics_property_id: UA-5879??????
analytics_profile_id: 2643?????
analytics_use_snippet: yes
analytics_4_property_id: none
analytics_4_web_data_stream_id: none
analytics_4_measurement_id: none
analytics_4_use_snippet: yes

Hi,

Thank you for providing your health check info.

We’ve tested the QEM calendar with WordPress v6.0 and it worked fine without a problem.

It’s possible that the issue you’re experiencing is caused by a plugin/theme conflict. Please try deactivating all your plugins except for Quick Event Manager then switch your theme to a default WordPress theme like Twenty-Twenty One.

Once done, see if the events will display again. If it does, activate all your plugins back one-by-one until you can find which one is causing the conflict. Then, switch your theme back to themify-ultra.

Let us know how it goes.

p.s.

You can do this without impacting your site visitor.

If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

Hi,
I did what you suggested and the problem seems connected with my theme as the events appear when I change it.
Have you some suggestions about the theme? I have Themify ultra.
Thanks.

Hi,

I would suggest reaching out to Themify support regarding the issue as we are unable to test issues with premium theme.

Did you resolve?