events disappear when switching from list to calendar view from second page

  • Resolved mahadavid

    (@mahadavid)


    2 years, 6 months ago

    I have an issue where the calendar appears blank ONLY when approaching from the second page of the list view. It works normally most of the time…

    If you start here:
    https://accjc.org/events/
    you will see the list view

    If you click “month” from there it works fine.

    However, if you click here
    https://accjc.org/events/list/page/2/

    and click “month” then all the calendar boxes are empty.

    Can you help with this?

    If you click to here

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @mahadavid,

    Thanks for reaching out to us. Sorry to hear that you are having this issue here.

    This is an odd behavior of the calendar. We do have an existing internal bug ticket for this (BTRIA-1197). I already added your case to it.

    Once the fix is out, we will make sure that code is on the changelog so that everyone involved can see that the solution was put in place. I cannot promise any estimated time of arrival for the bug fix because our team has a lot of competing priorities.

    We would update you whenever there’s an update with this ticket here.

    Best,
    Abz

    ________________________
    Internal Bug Ticket Reference:
    BTRIA-1197

    @abzlevelup
    Is this the same issue I’m having with mine? I have several events on this page:
    https://www.suusuccess.org/upcoming-events/

    As you can see, the events show up in the list, but on the calendar they are missing after April 22nd.

    • This reply was modified 2 years, 5 months ago by juliesuccess.
    Plugin Support Abz

    (@abzlevelup)

    Hi @juliesuccess,

    Thanks for reaching out to us. Sorry to hear that you are having this issue. We have an existing internal bug ticket for this (BTRIA-1197) and I already added your case to it.

    Nevertheless, I can’t give an exact date when the fix would be released, but I’d keep you guys posted in this ticket here.

    Have a great day. Let me know if you need help with another topic, please do not hesitate to bump a new ticket on our way.

    ________________________
    Internal Bug Ticket Reference:
    BTRIA-1197

    Thread Starter mahadavid

    (@mahadavid)

    Hi @abzlevelup,

    Will you update this thread when it is resolved? Is there another way to track this?

    Thank you!

    David

    Plugin Support Abz

    (@abzlevelup)

    Hi @mahadavid, yes we will keep you posted on this ticket. I’d leave this ticket open and notify you whenever there are updates about the bug ticket.

    For now, there’s no other way than notification from this ticket or the changelogs on release.

    Please note that this is a free support plugin, and would take a while. Rest assured that this is on our radar, we will notify you as soon as there are updates.

    Have a great day.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    BTRIA-1197

    @mahadavid Still not fixed. I might have to just switch plugins. ?? SO MUCH WORK.

    Plugin Support Abz

    (@abzlevelup)

    Hi @twiw, we’re still working on a fix for this one. Moreover, we will not keep you with a product you’re not happy with, sorry to hear about this.

    We’d still notify this thread if there are updates with the internal bug here.

    Have a great day.

    Best,
    Abz
    ________________________
    Internal Bug Ticket Reference:
    BTRIA-1197

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘events disappear when switching from list to calendar view from second page’ is closed to new replies.