Events disappearing again.
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So a while ago I had a problem with events disappearing. I had updated to the latest dev version and found that reverting to 5.7.3 seemed to fix it.
But today it just randomly popped up again, I haven’t updated any other plugins, nothing has changed so far as I know (and I’m the only one that’d be making changes) but once again events have just disappeared. They’re sitting in the database but so far as the sites are concerned they have no events.
I don’t get it, the events exist in the database, how hard could it be to retrieve them based on the site ID. They obviously exist, why is the plugin just randomly deciding not to display them? I’m kind of at my wits end.
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Thank you for responding Marcus, I’ll provide any and all information I can to help track down this issue.
What are you guys using to display future and past events? Shortcode, something else?
I also notice @zushiba you’ve mentioned the use of Site ID. Are you using MultiSite?
It’d be helpful to understand how you’re generating those events so we can try and replicate.
Do however double check you’re in 5.8.1.1, as this fixes a few issues for any dev/updates since 5.7.3.
For example, on our demo page, we’re running 5.8.1.1 and event listings seem to be working fine. https://demo.wp-events-plugin.com/
We’re using the shortcode to display the up-coming events on the main site, we’re using global tables mode and sharing down events to the main blog. In this case, the events do show using the shortcode, but the link takes us to a 404 error. New events (before they disappear) don’t do this, but when they do disappear they’re suddenly unavailable via the link.
The site affected is also showing that the events exist via the event count, but they do not appear in the event list anywhere.
And yes we are using Multisite.
I’ve updated to 5.8.1.1, it’s not detecting any orphaned events.
Here is a Pastebin export of 2 events that exist in the table, but do not show up on the site that created them. https://pastebin.com/U8Wv3vuJ
They do appear on the front end blog, utilizing the shortcode, but their links go to a 404 error. We are using WP Super Cache, but I’ve deleted the cache and they still appear.
Jason (@zushiba) – This sounds like a different issue to the ones above. You seem to have working lists, but events ‘disappear’ from the front-end. If you downgrade to 5.7.3 they just reappear again? Ideally I could have used a link to the site in question.
For both Jason and Christiaan, have you tried deactivating other plugins and/or temporarily switching to a default WP theme like 2017?
Not quite, that was an issue and it appeared to be fixed by downgrading to 5.7.3. Then the issue reappeared seemingly randomly.
The events generally (Not always) appear on the front end via the shortcode but cannot be clicked on as they produce a 404 error. And they disappear from the backend. That is, they cannot be seen, edited or deleted from the blog that created them.
Additionally, other sites on the network will count those lost events, even though they were never involved in creating them. So some sites will list that there is 1 or 2 active events and 4 or 5 overall events, when clicking on events in the Dashboard they aren’t listed.
I have a staging area, that is a direct copy of my life website. I have deactivated all other plugins on that site but I cannot reliably reproduce the issue on live let alone on my dev site. It’s very hard to track down what exactly causes the events to disappear.
I will create a post on your site as directed but I felt I should also keep this thread updated.
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