• Resolved mikeboas

    (@mikeboas)


    What determines the time events get archived?

    I used to think it was the time of the event. Now I have events that disappear from my website hours before they should.

    Is it the time zone of the wordpress site? I’ve tried changing my time zone, but it didn’t fix it.

    As a quick fix, I’ve manually entered start and end display dates, but I don’t want to have to change those dates weekly.

    • This topic was modified 7 years, 2 months ago by mikeboas.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @mikeboas,

    Thanks for reaching out to us.

    Can you let us know which sort code are you using.event is imported when you import the events for display it will depends on shortcode .can you also let us know you are talking about which event?

    Thanks

    Thread Starter mikeboas

    (@mikeboas)

    This is the code I used to use for the Music Hall category:

    [facebook_events col="3" posts_per_page="32" category="musichall"]

    However, the event for Dec 27 disappeared too early on the 27th. People were confused that the show was cancelled.

    My current fix is the following code:

    [facebook_events col="3" posts_per_page="32" category="musichall" start_date="2017-12-25" end_date="2018-12-25"]

    Which means events don’t disappear at all until I go in and change the start date once or twice a week.

    Hello @mikeboas,

    Thanks for reaching out to us.

    It’s strange let’s check it out so you mean that today event is https://www.facebook.com/events/1983595295252727/ will disappear too early .we imported that event on our demo server please check here it will display on our demo server as well as on your website Here. let’s see when it will disappear.also we haven’t use start date on our server.

    Please contact on our website Here for more details .

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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