Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi JS,

    I’m sorry you’re having trouble. Have you tried deactivating other plugins to look for a conflict, or switching to a default theme like Twenty Twelve? I’m wondering if there’s a conflict with our latest version. If you need help, please read this guide to testing for conflicts.

    If you can isolate this as an issue that’s inherent to The Events Calendar, we’d be happy to look into it further. Unfortunately, we can’t help troubleshoot conflicts here on the free forum. If you do find a conflict, you can try getting in touch with the developer of the theme or plugin and see if they can shed some light on the issue.

    We also have some resources that might be helpful for you in troubleshooting a conflict:

    ? Themer’s Guide – provides an overview of how to customize the plugin’s frontend appearance.
    ? Tutorials – useful tips and tricks for changing how the plugin looks and behaves.
    ? Technical Docs – provides an overview of the classes and functions in each plugin

    Good luck, and thanks for using The Events Calendar!

    ~Leah

    Thread Starter judithstafford

    (@judithstafford)

    Thanks Leah

    I have sorted it out. It was the theme I was using. I had made some adjustments to the child theme and it had removed the code and it works fine now.

    Thanks again for your help.

    JS

    Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi JS,

    Glad to hear you were able to pinpoint the issue and correct it! Thanks for letting us know. If you have a minute or two, we would love it if you left us a review. Thank you for your support!

    Cheers,
    Leah

Viewing 3 replies - 1 through 3 (of 3 total)
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