Events manager confirmation email

  • FCCC

    (@brightcrossfire)


    8 years, 6 months ago

    I can’t find the version I’m using on the list above. This is what it says on the site: Version 5.6.5 | By Marcus Sykes | View details

    So when I receive bookings, I’m supposed to be able to approve them and then the site is supposed to automatically send a confirmation email to the attendee.
    But when I approve, I get this:
    Booking approved. ERROR : Email Not Sent.

    Then people email me to say they have received an email saying their booking “may not have been successful..” even though it has been successful. Can anyone shed any light on this?

    Thanks so much

    https://www.ads-software.com/plugins/events-manager/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    can you try to change mail sending method under events > settings > emails > email settings ?

    This is happening to us too…

    Angelo.. i’ve looked under events > settings > emails and I can’t find any “email settings” that allow me to change my mail sending method. Can you be a bit more specific

Viewing 2 replies - 1 through 2 (of 2 total)
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