Events Manager: Email Reminders GOING crazy!!!

  • Resolved tl511

    (@tl511)


    10 years, 7 months ago

    We are having a problem with the email reminder for bookings. We have people getting hundreds of emails for bookings they made for events. We have changed from PHP-function (which is working well on another site that uses this plugin) to SMTP and it is still happening. It is happening setup as either.

    Does anyone know what the cause of this is? Is there a compatibility issue with different versions of WordPress? We had another site running WP 3.6.1 that was configured the exact same way that is working fine.

    Anyone seen anything like this?

    https://www.ads-software.com/plugins/events-manager/

Viewing 3 replies - 1 through 3 (of 3 total)

  • The most likely cause of this is that the mail queue in the database is not being emptied correctly after emails have been sent.

    If you look at the wp_em_email_queue table in the database do you see lots of old entries?

    I just checked our wp_em_email_queue table and there are 0 records so it must be getting purged. Any other ideas?

    Have there been more emails sent since you’ve seen the empty queue table?

    Can you run a test booking & reminder to see if the email is removed immediately from the queue after the email is sent?

    Do you have any caching plugins running?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Events Manager: Email Reminders GOING crazy!!!’ is closed to new replies.