Events not appearing

  • Resolved Paul Hartman

    (@paul-hartman)


    2 years, 1 month ago

    When I create a new event, it does not appear on List or Month view. If I edit the event and change the date and Update, then it appears. When I edit again to change to the correct date, the List views shows it correctly (mostly) but Month view shows it on the incorrect date. List view has the correct date but it is not in the correct order, it is using the incorrect date to determine the order of events.

    I created a staging site that is identical (except Jetpack plugin is in Safe Mode) and creating events works as expected. I don’t see any other differences.

    I tried turning off plugins in the live site (including Jetpack) and still had the same problem.

    What else should I look for?

    WordPress 6.0.3
    TEC 6.0.2
    Avada theme 7.8.2
    Hosting: Siteground.com StartUp plan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter Paul Hartman

    (@paul-hartman)

    After updating (and purchasing TEC PRO so I could submit a support ticket), I can now create events. However, they still do not appear after clicking Publish. I do not get a confirmation banner that the event was actually published, it’s like it was saved as draft, but it’s not marked as draft. I have to click Update to publish it. Then it does appear on the front end.

    This happens on both the live site (https://www.mdseniorresource.org/calendar/) and staging site (https://cegdevelopment.net/calendar/)

    AND on another site that just has TEC (not PRO) I can’t publish events at all. I click Publish and then the Update button doesn’t do anything when clicked so I can’t get that 2nd step to actually publish the event. https://uptownconcerts.com/shows/

    I have a few other sites that have had this issue but I haven’t checked them since the recent plugin update.

    Plugin Support Abz

    (@abzlevelup)

    Hi @paul-hartman, thanks for purchasing the Pro Version. I’d be closing this thread here since you have an active license. I could also see that your ticket #402652 on our HelpDesk is assigned to our highest Tier (Tier 3). One of my colleagues will be with you shortly.

    For another topic or issues, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.

    Appreciate your time and patience here. We look forward to helping you out with this one.

    Have a great week ahead.

    Best,
    Abz

    I have a similar issue since I migrated the old Events.
    I create new events with tribe_create_event() and all the details are added. I can see the event in the backend but not in the frontend.
    The issue is the tec_occurrences database table. It is not found because the ID does not exist in this table.

    I’m running the most recent update of TEC and WordPress.

    Same happening here. I can see events on backend, they stopped appearing on frontend because Table ‘wp_tec_occurrences’ doesn’t exist

Viewing 4 replies - 16 through 19 (of 19 total)
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