Events resetting to show popups on every page

  • Resolved srhuff

    (@srhuff)


    1 year, 1 month ago

    I have a multisite installation and I am trying to get a pop-up to only show when a specific link (the smoking policy) is clicked. Every time I set the event for this pop-up, it works for a while but ends up resetting to show on every page after a few days.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi there,

    Hi there,

    We are sorry to hear that you are having this issue. Could you please update your plugin version to latest version and check if that fixes the issue. Please also, check your custom JS/CSS menu under the popup and if you have any unknown code, please remove it. Also, please make sure you don’t have any unknown admin account on your site.

    If you require further assistance or have any additional questions, please don’t hesitate to contact us through our support portal. Our team is always here to help!

    https://help.popup-builder.com/en/

    Sincerely,

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi @srhuff

    Since we haven’t heard back from you for some time, I’ll mark this thread as resolved. If you still need assistance or have any further questions, please don’t hesitate to reach out.

    You can visit our support page, where you will find options to chat with us or send an email. Our team is available and happy to assist you with any concerns you may have.

    Warm regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Events resetting to show popups on every page’ is closed to new replies.