• Resolved nettrak

    (@nettrak)


    I recently was able to get the non-profit version of Event Ticket Plus so that our organization can register people and collect the Attendee information.

    Unfortunately if you go to the link: https://www.ppcc-pa.org/event/4th-annual-pediatric-palliative-care-coalition-conference/

    You will see that when you select the amount greater than 1, NO ATTENDEES information collection shows up.

    Now I realize we have an outdated custom template that was made a few years back. The problem revolves around JQUERY. I’ve ran a plugin called “jQuery Updater”. This FIXED the problem. However, it caused our navigational menu to no longer do dropdown menus. When I deactivate the plugin everything works again except the Attendee information.

    I’ve gotten these errors in the Google console:
    Uncaught TypeError: t(…).on is not a function
    at frontend-ticket-form.min.js?ver=4.7.3.1:1
    at frontend-ticket-form.min.js?ver=4.7.3.1:1
    events-manager.js?ver=5.93:165 Uncaught TypeError: $(…).on is not a function
    at HTMLDocument.<anonymous> (events-manager.js?ver=5.93:165)
    at Object.resolveWith (jquery-1.6.4.min.js?ver=1.6.4:2)
    at Function.ready (jquery-1.6.4.min.js?ver=1.6.4:2)
    at HTMLDocument.C (jquery-1.6.4.min.js?ver=1.6.4:2)

    I believe that may be the key to fixing the issue, but I am not familiar with it at all.

    Has anyone fixed Jquery issues and conflicts?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey there @nettrak!

    Thanks for reaching out.

    We’re not really able to support our paid plugins here, regardless of license status (it’s www.ads-software.com rules) — which I understand puts you in a tough position…

    I would take a look at our Testing for Conflicts guide and see if the theme or plugins are not playing well together. Also, make sure that you are current on any plugin updates.

    Take care,
    Ed ??

    Hey there,

    Since this thread has been inactive for a while, I’m going to go ahead and mark it as resolved. Don’t hesitate to create a new thread any time you help again!

    Ed ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Events Ticket Plus and JQuery’ is closed to new replies.