Events URL slug not working

  • Resolved awauk

    (@awauk)


    11 months, 1 week ago

    This is a really odd one! If I edit an event and click on the Preview Button, I can then use the << All Events link and see my upcoming events.

    However, if I navigate to this page in a browser where I am not logged into WordPress, then I simply get a blank page. If I revert the PHP version to 7.2.34, I then get a critical error. With PHP versions 8.0.30 or 8.1.26, I just get this blank page.

    I have checked everything I can, but can’t see what I’ve done wrong. Would really appreciate some help with this as I want this live ASAP!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jes

    (@jescandoit)

    Hi @awauk,

    I am glad that you’ve reached out to us! Let me help you with this one.

    We could start by checking if you’re active WP Fastest Cache is configured correctly, here’s an article that will help you with that → https://theeventscalendar.com/knowledgebase/wp-fastest-cache/

    If that doesn’t help, kindly proceed with conflict testing on a staging server to diagnose this issue and let me know how it goes.

    Lastly, please do not share any credentials on this thread, this is for us to follow the?WordPress Forum Guidelines.

    Thread Starter awauk

    (@awauk)

    OK. I’ve found the culprit! It’s the ARMember Plugin, which is an essential part of our website. Where do we go from here, please?

    Plugin Support Darian

    (@d0153)

    Hi @awauk

    I understand that you’re facing an issue. You can reach out to the ARMember team for further assistance. They are always there to help you out and may have some workarounds that could be of help in similar situations.

    Let us know if you have further questions or concerns.

    Thread Starter awauk

    (@awauk)

    OK. I shall ask them and let you know the outcome.

    Plugin Support Darian

    (@d0153)

    Hi @awauk

    Thank you for your response.

    Let me know if you have other questions or concerns.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Events URL slug not working’ is closed to new replies.