Every plugin configuration page is now empty

  • Resolved joeschmoe007

    (@joeschmoe007)


    5 months, 3 weeks ago

    I just migrated my WP website to another host. As I was checking all plugins I have installed I realized every Solid Mail UI page (“Solid Mail”, “Mail Logs” and “Settings”) is empty in WP Admin. This is the only plugin I have this problem with (out of 12 plugins I have installed). It seems everything still works because I keep receiving emails but all of the settings pages are blank.

    I am on the latest version of WP. Prior to this I haven’t visited Solid Mail configuration page for what may be a year or more because I didn’t need to change anything since I had it setup.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author vodanh1213

    (@vodanh1213)

    Thank you for reaching out! It sounds like it could be a caching issue, especially after the migration. Could you please try doing a hard refresh (Ctrl+F5 or Command+Shift+R) on your browser? This should clear the cache and might resolve the issue. If that doesn’t work, let us know and we’ll look into it further!

    Thread Starter joeschmoe007

    (@joeschmoe007)

    I tried all that. Sorry to say but I ended up uninstalling it and using another plugin instead.

    Plugin Author vodanh1213

    (@vodanh1213)

    Thank you for the update, and I’m sorry to hear that Solid Mail didn’t work as expected after your migration. I completely understand your decision to switch plugins, and I appreciate you giving Solid Mail a try.

    If you ever decide to revisit Solid Mail or need assistance with anything else, feel free to reach out—we’re always here to help.

Viewing 3 replies - 1 through 3 (of 3 total)
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