• Resolved Dbee

    (@dbee78)


    Guys, i thought i was following the instructions to first General Protect pages. Now all my pages are ‘protected’ from my non-free membership users.

    Please don’t tell me i have to manually unlock every page? There’s no reset.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Dbee

    (@dbee78)

    My entire site is now offline

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for reaching out to us.

    Now all my pages are ‘protected’ from my non-free membership users.

    Please don’t tell me i have to manually unlock every page? There’s no reset.

    FTP into your site and rename the plugins folder. This should disable the plugin and allow all your members access again. Your site should be up and running again. If you don’t intend to use the plugin again, then simply delete the plugins folder via FTP. Let me know if this helps you.

    Kind regards.

    Thread Starter Dbee

    (@dbee78)

    thanks. I deactivated.

    did you guys forget to put in a reset? The wording is also ambiguous, I presumed I had to mark everything ‘General Protection’ to whitelist the pages.

    it’s not the end of the world, please just consider this a friendly bug report / feature request.

    thanks for all your hard work ??

    • This reply was modified 1 month, 2 weeks ago by Dbee.
    Plugin Support mbrsolution

    (@mbrsolution)

    did you guys forget to put in a reset?

    Please check the following documentation.

    https://simple-membership-plugin.com/simple-membership-reset-settings-and-data-addon/

    The wording is also ambiguous, I presumed I had to mark everything ‘General Protection’ to whitelist the pages.

    Can you provide more information in regards to the ambiguous wording you are referring too? This would help us check to see if the wording needs some improvement.

    Kind regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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