Every Week Catalog Updated Fails

We work with 3 marketplaces and they all complain about the same:

https://www.vinhedo.pt/wp-content/uploads/woo-product-feed-pro/xml/HUMbtSZeTXGT4Bo4R6vZ2sUf3K9jmXkq.xml

https://www.vinhedo.pt/wp-content/uploads/woo-product-feed-pro/xml/iHtXTnKEYNbdf2RjsFH3wvlYvGPepuXP.xml

https://www.vinhedo.pt/wp-content/uploads/woo-product-feed-pro/xml/cLqj49hPQmERZM10I4bIW6kNZR76yLoA.xml

Can you help me please?

Hi,

Thanks for using our plugin and reaching out to us.

None of the feeds you send me are empty currently. The issue at hand however seems to be caused by caching.

When opening this URL for the first time in my browser, it was empty:
https://www.vinhedo.pt/wp-content/uploads/woo-product-feed-pro/xml/cLqj49hPQmERZM10I4bIW6kNZR76yLoA.xml

See:
https://www.dropbox.com/s/thrjx5aq8lp1nss/wine1.png?dl=0

However when we add a parameter behind the feed URL (so it is no longer cached) your feed does contain products: https://www.vinhedo.pt/wp-content/uploads/woo-product-feed-pro/xml/cLqj49hPQmERZM10I4bIW6kNZR76yLoA.xml?nocache=true2

See:
https://www.dropbox.com/s/yo2nlvj5q3rcrj3/wine2.png?dl=0

Hence, it seems you are running a caching plugin or doing soms server-side caching that cached an old empty version of your feed(s) which are sometimes being served to your marketplaces too. I suggest you have a look at your caching settings and make sure to add your feed URL’s to the list of URL’s that are excluded from being cached.

Hope this helps?

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