• Resolved shashwatsrivastava48

    (@shashwatsrivastava48)


    Hi, I am using the latest version of this plugin with WordPress version 4.8. The issue that I’m facing is that whenever a new topic/reply is posted in any forum by any user, only the Admin gets the notification mail, and if I check the ‘Participant’ checkbox, each and every user gets the notification. I want only the user who is creating the topic should get notified along with the Admin.. and in case of reply, the user who has posted the reply, the user on who’s topic the reply has been posted and the Admin, all three should get the notification mail.
    NO ANY OTHER PARTICIPANT SHOULD GET ANY NOTIFICATION MAIL EXCEPT FOR ADMIN, THE USER WHO HAS CREATED THE TOPIC AND THE USER WHO HAS REPLIED TO THE TOPIC.
    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author useStrict

    (@usestrict)

    Hi @shashwatsrivastava48,

    Whatever role you select will make all users of that role receive notifications.

    You state that you want 3 people/groups to receive notifications:

    1. Admins
    2. The author
    3. People who reply to the thread.

    My plugin can handle 1 and 2. Simply check the Administrator role box in the recipients settings, and also check the ‘Authors receive notifications’ checkbox.

    For item 3, I recommend https://www.ads-software.com/plugins/bbp-toolkit/. They have the option of auto-subscribing people who respond.

    I hope this helps.

    Cheers,
    Vinny

    Thread Starter shashwatsrivastava48

    (@shashwatsrivastava48)

    Hi Vinny,

    Thanks for the reply.

    I have done the same that you have mentioned, I have checked the ‘Notify authors of their own Topics’ checkbox but still its not working, its not sending the notification mail to the user who has created the topic/reply.

    Regarding the plugin that you have suggested (bbp-toolkit), we are already using a similar plugin (bbp style pack) and its working fine.

    So basically, point 1 and 3 (Admin and reply notification) is working fine, only thing is that the Author who has created the topic is not getting notified of his own topic creation.

    I’m using the below list of plugins (in case any of these plugins might be affecting the mail notification functionality for Author) –

    bbP private groups Version 3.5.8
    bbp style pack Version 3.6.0
    bbPress Version 2.5.13
    bbPress Notify (No-Spam) Version 1.15.9.1
    BuddyPress Version 2.8.2
    BuddyPress Activity Plus Version 1.6.4
    BuddyPress Activity Social Share Version 1.0.2
    BuddyPress Activity Stream Hashtags Version 0.5.1
    BuddyPress Json API Version 1.0.56
    Configure SMTP Version 3.1
    GD bbPress Attachments Version 2.4
    JSON API Version 1.1.1
    JSON API User Version 2.5
    Sassy Social Share Version 3.1.5
    WP ULike Version 2.7

    Thanks.

    Plugin Author useStrict

    (@usestrict)

    Do you mean that you want the topic author to receive notifications of all replies to the thread s/he created? If so, you’ll need to add some custom code. There are 2 options: to subscribe the author to his own thread and use Overrides, or to hook into the reply notification filter and pull up the topic ID and the author. I think the first option has better performance as it’ll be run once per thread.

    Plugin Author useStrict

    (@usestrict)

    Can I close this as resolved?

    Thread Starter shashwatsrivastava48

    (@shashwatsrivastava48)

    Hi Vinny,

    I’m still stuck in the same situation.
    I have checked the ‘Administrator’ and ‘Moderator’ roles to receive the mail notification but not the ‘Participant’ role as it would send the mail to every user. But still “Notify authors of their own Topics – Authors must receive a notification when they create a topic” feature is not working for me.
    Whenever the author is creating any topic, he’s not getting any notification mail despite of checking the check-box.

    Plugin Author useStrict

    (@usestrict)

    Hi @shashwatsrivastava48, sorry for the delay. Your best option is to install a plugin that will automatically subscribe to the thread the author and anyone who replies to it.

    I remember seeing a plugin that does that in the past, but can’t find it right now. I’ll keep looking and will update this thread if I find it.

    In the bbpnns settings, choose to Override Core Subscriptions, and also check the Administrator role. That should do what you need.

    Cheers,
    Vinny

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Everyone shouldn’t get notified for topic/reply’ is closed to new replies.