• Resolved wildguitars

    (@wildguitars)


    Greetings!

    I have been enjoying the MetaSlider plugin for several months now, and all of a sudden today the slider setup page started showing up corrupted. Please see the following video that I recorded: https://we.tl/t-Oki1lw5j8m

    Thanks in advance for your help with this.

    Bst regards,
    Tom

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    Thank you for providing the recording. It’s possible that this is a caching issue.

    You can try to clear your cache or test the site in a private browser and see if the issue still persist.

    If the issue still persist, you can try to delete the plugin manually directly from the plugins directory by doing the following:

    -Delete the ml-slider directory from wp-content/plugins, This will delete the MetaSlider plugins files.
    -Go to https://www.ads-software.com/plugins/ml-slider/ and download the latest free version of MetaSlider.

    Let me know if that works.

    Cheers,
    Arreane

    Thread Starter wildguitars

    (@wildguitars)

    Hi Arreane,

    Thanks so much for your insightful reply. I cleared the cache and it looks like it resolved the issue. I appreciate your support.

    Best regards,
    Tom

    Hi,

    Glad to hear it’s working now. Let me know if you have any other issues.

    By the way, if you’re enjoying MetaSlider, please leave us a 5-star review. These reviews really help us out and let others find our plugin more easily.

    If you don’t think we deserve the 5 stars please let us know how we can improve, too.https://www.ads-software.com/support/plugin/ml-slider/reviews/?rate=5#new-post

    Thanks

    Thread Starter wildguitars

    (@wildguitars)

    Done!

Viewing 4 replies - 1 through 4 (of 4 total)
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