Evolving to be a great tool for most

I was one of the developers for XRMS CRM and had installed and supported it for many clients over many years. It is very similar to SalesForce.com, which are both enterprise solutions for enterprise companies with large sales forces. When my client profile changed to mostly small business, I felt Jetpack CRM was worth a try. When it was first released it was flimsy, but because they continue to grow, and are open to enhancement requests, it has become a perfect sales and customer management tool for a Jewelry store to manage contacts, schedule clock repair visits, and complete billling and accept payment on site. I also support it for several network marketing small business clients. I believe in time it could even scale to medium businesses whose webs are hosted on shared platforms. After 3 years of using it, I am impressed by the level of support we get for the Enterprise License. It comes at a fraction of the cost for SalesForce.com or Oracle Siebel CRM (both of which I have used and managed extensively in large enterprises. They are superior for medium to large businesses “out of the box”). If you’re a small business with a CRM savy WordPress tech support person on staff or on contract, I recommend giving Jetpack CRM a try.

• This topic was modified 1 year, 9 months ago by randym56.