Excelent plugin-Excelent support
-
I had an issue regarding consent mode and the compatibility with a CMP plugin. At first, the support had a waiting time of 1 business day. For a free plugin that is understandable. After some back and forth I was informed to contact the support via email, as further investigation was needed. Had to send a reminder after 2 days with no response. I was expecting the default behaviour that sometimes plugin users have to face (disable all plugins, check check check)
Long story short, after the first email response, that explained the problem better, the support was blazing fast. Sometimes even during the weekends. How fast can this be? Under 1 hour there was a beta version to test on the site. I did what I could from my end to provide as much information and debug logs as I could.
Except from that, some other questions came up that where all answered.
That’s the plugins that wordpress needs and must have.
Keep up the good work.
- The topic ‘Excelent plugin-Excelent support’ is closed to new replies.