Excellent support
-
After I installed succesgully Picu Pro I got an error when accessing collections. I wrote to Support and Florian came back asking me for PHP logo in order to understand where is the issue. I sent the PHP logos. It seems Pictu Pro and my AIT theme did not work together. Florian send me back a ‘hacky’ solution (a short code to baypass the error) until AIT Them will update there theme. In the meantime I set up a dedicated subdomain for Picu Pro with a clean WordPress and the problem was double solved.
Great support, fantastic proactive atitude. Thanks, Florian.
- The topic ‘Excellent support’ is closed to new replies.