• Resolved Carlos Revilla

    (@carlos-revilla)


    Using the new WP 5.0 with Gutember editor, trying to edit a page with Nextgen code (shortcodes) for showing albums, i get the following error:

    “Exception thrown
    No utilities registered for I_Display_Type_Controller

    I had to install the classic editor plugin, for being able to edit that page.

    This happens only trying to edit pages.

    Carlos Revilla

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @carlos-revilla

    Could you share with us the shortcode that you were initially using on that page?
    What version of NextGen Gallery do you have installed?
    We would really want to take a second look.

    – Gaby

    Thread Starter Carlos Revilla

    (@carlos-revilla)

    Sure no problem.

    I use some album shortcodes and with the help of “the widget shortcode plugin”, I display in the page the latest images in all galleries, and also the ngg search plugin widget.

    This is the actual page code:

    Regresar a las Galerías

    <h3 align=”center”><b>Galería de imágenes</b></h3>

    [widget id=”ngg-images-3″]

    [color-box color=”white”]Bombillo

    [widget id=”hrsis_widget-2″]
    Totales: 3.248 imágenes, 37 galerías en 6 álbumes.[/color-box]

    [nggalbum id=3 template=extend]”

    Regresar

    [nggalbum id=4 template=extend]

    [nggalbum id=5 template=extend]

    [nggalbum id=2 template=extend]

    Carlos

    Thread Starter Carlos Revilla

    (@carlos-revilla)

    I′m using the latest version 3.1.1

    Ajustes del servidor

    Sistema Operativo : Linux (64 Bit)
    Servidor : Apache
    Uso de memoria : 83.31Mbyte
    Versión MYSQL : 5.6.41
    Modo SQL : NO_ENGINE_SUBSTITUTION
    Versión de PHP : 7.2.13
    PHP modo seguro : Apagado
    PHP permite URL fopen : Apagado
    PHP Memoria Límite : 128
    PHP Max Tama?o de Carga : 2M
    PHP Max Tama?o Publicación : 8M
    PCRE Límite Backtracking : 1000000
    PHP Max Tiempo Ejecutar Guión : 30s
    Soporte PHP Exif : Si (V7.2.)
    Soporte PHP IPTC : Si
    Soporte PHP XML : Si

    Biblioteca de Gráficos

    GD Version : bundled (2.1.0 compatible)
    FreeType Support : Si
    FreeType Linkage : with freetype
    GIF Read Support : Si
    GIF Create Support : Si
    JPEG Support : Si
    PNG Support : Si
    WBMP Support : Si
    XPM Support : Si
    XBM Support : Si
    WebP Support : No
    BMP Support : Si
    JIS-mapped Japanese Font Support : No

    Hi @carlos-revilla

    Sorry about the late response.
    Thank you so much for taking the time to share this information with us.
    You mentioned that you are currently using NextGen Gallery 3.1.1?
    Our latest version is 3.1.6.
    Could you please try to update and see if that fixed the issue?

    Many thanks!
    – Gaby, Customer Support.

    Thread Starter Carlos Revilla

    (@carlos-revilla)

    I can confirm that everything is ok now with v3.1.6.

    Regards

    Carlos

Viewing 5 replies - 1 through 5 (of 5 total)
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