Exceptions, working Hours & default parameters

  • Resolved Sigor

    (@sigor)


    9 years, 2 months ago

    Hi there wpmudev,

    I’m still working on Appointments with more and more tests. This plugin is awesome. But I can’t handle two things:

    1. I would like to work only with ‘exceptions‘ on the ‘Working hours’.
    I would like to set everyday ‘off’ and only set some exception working days. It seems that when you do this, the plugin is able to take on board some parameters:
    > The start of the day,
    > The break hours.
    This is very relevant for my use. I like that!
    But at the same time, when you use the plugin only with exceptions, it seems that the plugins consider the working Hours stop at 6:00pm = even when I set the End’s Working Hours very late (9pm for example), the plugin seems not to take this parameter on board.
    I tried many things, but I can’t find out how to settle this. Did I miss something?

    See screenshot https://app.box.com/s/45gs7an0fazt1hvzrizk7o4lhbvolt54

    2. I need to sell 2 services: one is 30 min duration, the other one is 60 min duration.
    On the front, when I choose the 60min service, I can book the service every hour.
    And when I choose the 30min service, I can book the service every 30 min.
    But I didn’t find the parameter to allow me to book a 60min appointment for example between 10:30am and 11:30am. I can only book my 60min appointments inside full hours (plain hours?).

    For example, I would people could book one 30min appointment at 9:00am, someone else book a 60min appointments at 9:30am etc. But people can only book 60min appointment at 9, 10, 11, 12 etc, but not à 9:30, 10:30, 11:30, 12:30 etc.
    Hope I’m enough specific. ask me more information if needed.

    Thank you for your help.
    Warm regards.
    Laurent ‘Sigor’

    https://www.ads-software.com/plugins/appointments/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey there Laurent,

    I’ve been trying to recreate this on my end by without success. By settings exceptional working day on a regular non working day as you did and also added a break on that they and everything worked properly, see screenshot https://screencast.com/t/dWSTlluNlBzq.

    Are you sure in the appointment page on the front end that the correct provider is being selected? The same one you’re setting this exceptions for in the admin side?

    For your second question if you’re looking to use one provider for those two services the option to to occupy minimum time base is possible only by using Durations add-on and setting selecting “Minimum time based appointment duration calculus (legacy)”. Durations add-on is available only in premium version of the plugin.

    Best regards,
    Bojan

    Thread Starter Sigor

    (@sigor)

    Hi Bojan,

    Thank you for your answers.
    I don’t know what is happening. I tried to build another brand new page from scratch and same thing is happening: I can’t handle the default working hours for my provider when the ‘Working Hours’ are settled ‘No’.

    I’ve settled only one provider. So I had moved away the [provider] shortcode inside my first page version. Inside the brand new, I’ve been creating the page with the ‘Create an Appointment Page’ check box inside ‘General Settings’. Same issue for me on the front.
    I tried of course to empty all caches (WP one and browser one) and open the page with another browser but same issue again.

    I tried to move to ‘Working Hours’ ‘Yes’ and then it works. But when I switch back with ‘Working Hours’ ‘No’, the end of the day is 6:00pm by default instead my custom parameter.

    I don’t know what to do…
    Do you have a clue?

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again Laurent,

    I’ve also tested this with all days set to no in working hours and setting one exceptional working day for that specific provider, with breaks, and everything seems to be working fine https://screencast.com/t/FH90sn7tSUW.

    Can you please post shortcodes that you’re using on that specific page?

    Best regards,
    Bojan

    Thread Starter Sigor

    (@sigor)

    Hi Bojan,

    Thank you for your time. Your help is ‘precioussssss’.
    In your last screenshot (https://screencast.com/t/FH90sn7tSUW.), it seems the end of the day is 6:00pm. What is your ‘end of the Working Hours’ parameter? 6pm or later? Befor today, whatever this ‘End’ parameter was settled in ‘Working Hours’ in my website, the front still was stopping at 6:00pm.

    But today, it seems working! But I don’t know why. I didn’t make any new move since yesterday.

    History of my shortcodes: only one provider is settled each time.
    1. WITHOUT Provider shortcode:
    [app_services]
    [app_monthly_schedule]
    [app_pagination month=”1″]
    [app_confirmation]
    [app_paypal]
    = everything was working except the “End” parameter inside “Working Hours” parameters.

    2. WITH Provider shortcode
    [app_services] [app_service_providers]
    [app_monthly_schedule]
    [app_pagination month=”1″]
    [app_confirmation]
    [app_paypal]
    ==> YESTERDAY = everything was working except the “End” parameter inside “Working Hours” parameters = same thing with ou without the Provide shortcode.
    ==> TODAY = works!
    Without any new move!

    3. TODAY : WITHOUT Provider Shortcode
    [app_services]
    [app_monthly_schedule]
    [app_pagination month=”1″]
    [app_confirmation]
    [app_paypal]
    = works!
    I want to wait till tomorrow to know if cache or hosting is involved. What do you think?

    I made for you a screenshot to explain this shortcode history:
    see screenshot: https://app.box.com/s/iz3cdacj4tdbmp95ty9u4ucgf9d1fxwe
    Hope it’s enough specific.

    One more question please Bojan. Since I have only one Provider, to you think I can use this shortcode [app_worker_monthly_calendar … worker_id=”32″] instead of [app_service_providers]?
    I would like not to show the list of provider because I have only one. What is the best process to settle this according to you?

    Thank you for your time Bojan.
    Warm Regards
    Laurent ‘Sigor’

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again Laurent,

    It appears that you’re right, I didn’t see that because I was testing with few days available in the week in which case this works properly. After setting all days to No I saw that there are slots after the break so I assumed everything was fine which it is not, glad you actually saw that.

    After discussing this with our developer this appears to be a bug and fix for this has already been implemented in the premium version of the plugin. Free version is yet to be updated with this. Exceptional working days are not respecting working hours if all days are set to No.

    As for your second question you can remove [app_service_providers] shortcode and add worker to [app_monthly_schedule] like this:

    [app_monthly_schedule worker="32"]

    This should force your calendar to display table with that specific worker.

    Hope this helps ??

    Cheers,
    Bojan

    Thread Starter Sigor

    (@sigor)

    Hi Bojan,

    Thanks for you time and your help. Thank you for your last shortcode as well.
    It’s good to know that is a bug. I’m ok with that.
    I’m not sure to have properly understood: will you fix the free version as well?

    Thank you for this work flow with you Bojan. Despite the time taken, It was good to work with you.

    Cheers
    Laurent ‘Sigor’

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again Laurent,

    Glad I could help ??

    Yes, this will definitely be fixed in the next update for the free version of Appointments. Unfortunately I don’t have the ETA on the update release.

    Have a great day!

    Cheers,
    Bojan

    Thread Starter Sigor

    (@sigor)

    Thank you Bojan.
    Have a nice day too.
    Laurent ‘Sigor’

    Thread Starter Sigor

    (@sigor)

    Hi there Bojan,

    Do you have some news about this Appointements bug?
    It seems even if one day at least is ‘Yes’ status on the ‘Working hours’ parameter, and all other days are ‘No’, the bug is still present. When a day is ‘No’ on regular working hours, the exception “working days” for this day are not respecting working hours.
    Even with few days available in the week, it doesn’t work properly.

    Do you have a road map or some information about this bug fix?

    Cheers
    Laurent ‘Sigor’

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    Hey again Laurent ‘Sigor’,

    Do you have a road map or some information about this bug fix?

    At the moment we do not have that, this has been discusses several times and it is something that we will most likely add in the future.

    As I mentioned above unfortunately I don’t have ETA on the update release.

    Best regards,
    Bojan

    Thread Starter Sigor

    (@sigor)

    Ok. Thank you Bojan.
    Please keep me posted when you have more information.
    Cheers
    Laurent ‘Sigor’

Viewing 11 replies - 1 through 11 (of 11 total)
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