Excerpt AND Full testimonial displayed together

  • Resolved acurran

    (@acurran)


    1 year, 9 months ago

    I’ve just been troubleshooting an issue with Strong Testimonials on my client’s website. The problem is that when clicking ‘Read more’ in a slideshow view, both the excerpt AND the full testimonial are displayed together instead of just the full testimonial text, causing text to be repeated. I tried changing to different version of the plugin and I was able to fix it by rolling back to version 2.51.9. I observed that the bug is present in versions 3.0.2 and 3.1.1 (I did not test any versions in between). It affects testimonials where a manual excerpt has been created.

    I also checked other websites where I’ve installed the plugin and see that the problem is also present on other websites. You can see it on my own website – https://sww.nz/ – there is a testimonial slider about half way down the home page. I will leave it in broken state for a short while so you can observe the issue.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @acurran,

    Thanks for reaching out to let us know!

    I went ahead and opened a ticket regarding this bug. You can follow the progress here: https://github.com/WPChill/strong-testimonials/issues/376

    Warmly,

    Mihaela

    This topic will be marked as resolved due to inactivity and because we have an open ticket on GitHub regarding this. Please keep in mind that the ‘resolved’ status is only for this support thread, not the issue on GitHub.

    Thread Starter acurran

    (@acurran)

    I’m surprised a fix for this has not been rolled out yet as it is a major bug and it’s been over 3 weeks.

    I also wanted to point out that I just noticed that text is repeated not just once but twice! i.e. the excerpt text appears three times in one quote when read more is expanded in place. I had actually implemented my own temporary fix with JavaScript but then found that even though my fix works to hide the text in the .readmore-excerpt div, it is no good because the excerpt text is again repeated in the .readmore-content div mixed with the full quote text.

    For example of what I mean by repeated twice see: https://imgur.com/a/5rBGhIl

    Thread Starter acurran

    (@acurran)

    Oh and one more bug to point out related to this is the ‘Read more’ link should be inline and not on a new line.

    As a temporary solution to these issues I’ve rolled back to version 2.51.9 and everything is back to normal, including the ‘Read more’ inline. Looks like an extra p tag crept in in version 3 and above.

Viewing 4 replies - 1 through 4 (of 4 total)
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