Excerpt-Plus Email

Can you please share a screenshot showing the exact [connections] shortcode you are using on the directory page?

I am sorry Steven. The situation is fluid. I was asked to make some changes and we are now using the slim-plus template and it has become a non-issue. I apologize and appreciate your stellar support and responsiveness. I’ll give you a plug on our X page next round of updates.

Well I did switch templates but see that the email is still not showing. Sorry thought I had it.

[connections template=”slim-plus” category=5 order_by=”id|RANDOM” image_width=100 image_height=100 enable_note=’FALSE’ enable_pagination=’TRUE’ enable_keyword=’TRUE’ enable_note=’TRUE’ image_width=100 image_height=100 enable_bio_head=’TRUE’ enable_note_head=’TRUE’ show_title=’TRUE’ show_org=’TRUE’ show_contact_name=’TRUE’ show_phone_numbers=’TRUE’ show_email=’TRUE’ show_social_media=’TRUE’ show_links=’TRUE’ show_addresses=’TRUE’ str_read_more=”Contact Details” card_width=240 card_height=120]

[cn_multi_category_search category=’10|Show All| Search by Service| Showing Contractors by Service: %s|select,5|Show All| Filter by Construction & Remodeling Services| Showing Construction: %s|checklist,90|Show All| Job Size | Showing by Job Size: %s|checklist,11|Show All| Search by State | Showing Contractors by State: %s|checklist’ show_category_count=true placeholder_zip=’SEARCH BY ZIPCODE’ enable_zipcode=false radius_options=’200:200 Miles’ radius_unit=mi ]

Ok, just to confirm the issue … you have email addresses added to directory entries and they are not being displayed, correct?

If this is the case, do you have the Contact add-on for Connections installed? If you do, please deactivate it. One of its primary features is to hide the display of the email addresses and instead show a contact form the site visitor can fill out to email the directory entry. This form can only be displayed on the single entry detail/profile view via its Content Block.

I hope this helps; please let me know.

No luck. I temporarily removed the additional css to see if somehow I hid it, but nothing. I also tried switching to other templates.

Please reduce the shortcode to [connections template='slim-plus' category=5 order_by='id|RANDOM'].

Please share a screenshot showing the active plugins. (This can be done by saving the screenshot to your WP Media Library and copy-pasting the URL it gives into your reply.)

Sorry … also, please share a screenshot showing the email address attached to the entry when editing it on the Connections Manage admin page.

Okay your last email clued me in. I deactivated the license for the Contact add-on, but not the actual plugin. Now the email address shows. Sorry to eat up your time.

Good to hear we were able to resolve this. Have a great day!