• Resolved sannakostamo

    (@sannakostamo)


    I have a problem with gift card payment. Customer tried to pay 70€ order with 50€ gift card so she had to pay 20€ after gift card but after sending payment it shows: Excessive error in rounding prices (in Finnish: Liian suuri virhe hintojen py?rist?misess?). I tested that this works if order is less than gift card′s amount. The payment method is Checkout plugin https://www.ads-software.com/plugins/op-payment-service-for-woocommerce/

    The page I need help with: [log in to see the link]

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  • Plugin Author pimwick

    (@pimwick)

    Sorry to hear you are having trouble. We are unaware of this issue and the error message does not originate from within the PW Gift Cards plugin.

    This sounds like you may be using a third party plugin for your payment processing. The PW Gift Cards plugin has been tested and verified with the built in WooCommerce PayPal and Stripe payment gateways. If you are using a different payment gateway you will need to contact the developer of the other payment gateway plugin for assistance.

    Let us know if you have any questions.

    Plugin Author pimwick

    (@pimwick)

    Marking this thread as resolved but let us know if you have further questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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