• Resolved vkprog

    (@vkprog)


    Hi, I am pro user, and I have always after malware scan and security scans, many critical warnings on suspicious codes by the hundreds, we have a system that embeds perfectly safe music streaming codes from spotify or bandcamp and even svg codes are marked as long suspicious code. Is there a way to tell Clean Talk not to mark those codes “starting with…” as suspicious or critical warnings? for example a code that has “url=https://spotify.com/embed/playlist/…. etc” or for svg files?

    Otherwise I love the plugin and I’m a happy customer for several years!

    The page I need help with: [log in to see the link]

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  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @vkprog,

    You can enable this option: WordPress Admin Page → Settings → Security by CleanTalk → General Settings → Set the “Automatically send suspicious files for Cloud analysis” option to “on” → Save Changes.

    Suspicious files will be sent to us for analysis. If there is nothing wrong with them, they will be automatically moved to the Approved category.

    Thread Starter vkprog

    (@vkprog)

    alright, done, hope it resolves the issue. Thanks!

    Plugin Support SergeM

    (@serge00)

    You are welcome! Write back any day if the issue is resolved.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

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