• Resolved goncalonunogarcia

    (@goncalonunogarcia)


    Hello

    I use this shortcode to show the category grid:

    [betterdocs_category_grid post_counter=”true” icon=”true” masonry=”true” column=”3″ posts_per_grid=”5″ nested_subcategory=”true” terms_orderby=”betterdocs_order” ]

    Is there a way to exclude a category of the listing?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello @goncalonunogarcia,
    I hope you are doing well.

    Currently, I am really sorry to say that we don’t have the option to exclude a category. But as you are using the shortcode, then you can use the following shortcode to show the specific categories according to your preference in the category grid:

    [betterdocs_category_grid post_counter=”true” icon=”true” masonry=”true” column=”3″ posts_per_grid=”5″ nested_subcategory=”true” terms=”term_ID, term_ID” terms_orderby=”betterdocs_order” terms_order=”ASC” ]

    Here, for the order, if you want to set it in ascending order, then you will have to use ASC and for the descending order, please use DESC.

    Terms?are actually the categories of the BetterDocs.

    To find your?term_ID, simply go to?WP Admin Dashboard > BetterDocs > Categories. Hover your mouse over one of the categories. You will find the URL below. On the browser, the link looks for the?tag_ID=X. That’s your category ID. Simply then use this ID as I have mentioned before in the shortcode. Here’s the screenshot:?https://d.pr/i/0nlGCC

    However, I will definitely discuss this with our team to add a category exclude feature and we will definitely try to implement it in our plugin in future updates.

    Thank you for your suggestion.
    Have a nice day!

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello @goncalonunogarcia ,
    Hope you are doing well.

    I hope this message finds you well. Though, I have discussed with our DEV team adding an option to exclude the categories from the category grid. I hope that this will be implemented in our plugin in future updates. I will let you know the update when it gets implemented.

    In the meantime, I wanted to follow up with you regarding your experience with the previous solution that I provided you to show the specific categories according to your preference that you want to show on the category grid. Did that resolve your issue to show the specific categories or do you have any further questions or concerns that I can assist you with?

    Hope to hear from you.
    Thank you.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello @goncalonunogarcia ,
    Greetings. Hope you are doing well.

    We didn’t hear from you since then. Can you please inform me, whether the issue mentioned above is already fixed or not by following the above solution in the meantime?

    However, our DEV team is working on adding this new feature. I will let you know the update once it gets implemented in future releases, no worries.

    Thank you.
    Have a good day!

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi, @goncalonunogarcia ,
    Hope you are doing well.

    Can you please get back to us? Will you please tell me that your issue been resolved yet using the above step in the meantime? Let us know so that we can help you out.

    Thank you!

    Thread Starter goncalonunogarcia

    (@goncalonunogarcia)

    Hi

    Sorry for the late answer.

    The solution provides does not work, it shows all categories

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @goncalonunogarcia ,

    We are really sorry to hear that. It seems like an unusual issue. I have checked on my end and found that it is working well. Please check this screencast that I created for you to show the steps in detail: https://d.pr/v/WBoVQ3

    Will you please check the screencast and try it on your end by following the steps that I showed?

    Hope to hear from you.

    Thank you.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello @goncalonunogarcia ,

    Greetings. Hope you are doing well.

    We didn’t hear from you since then. Can you please inform me whether the issue mentioned above is already fixed or not by following the screencast? Let us know the update.

    Thank you.
    Have a good day!

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @goncalonunogarcia ,
    I hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not.

    Please let us know the update. I wish you a good day.
    Thank you.

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @goncalonunogarcia

    I hope this message finds you doing well. I wanted to check in with you regarding the status of your issue. It has been some time since we last heard from you, and we want to ensure that everything is working as it should be. If you have any updates or concerns, please do not hesitate to let us know. We are always here to help and are committed to finding a solution that works for you.

    Thank you for choosing our services, and we hope to hear from you soon.

    Have a great day!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Exclude category’ is closed to new replies.