• Resolved amirfarra

    (@amirfarra)


    Hi Lads,

    I was wondering how could I reset Code Snippet plug in and omit all the codes those I have embedded in. Yesterday took me almost four hours to figure out the code, and I managed successfully to achieve what I was looking for. However, when I wrote the same code twice but for two different product’s categories, my WordPress had crashed as a result, and I haven’t been able to login ever since, Every time I try to login, there is the message keeps popping up “fatal error.” I spent all night just thinking how to resolve the problem until I managed today morning to delete a snippet plug in, and I could restore my WP afterwards. It seems I am not able to use any of these Snippet plugins as the problem keep recurrent. I am running WordPress locally at the moment. When I finish building my website, I will buy domain and upload it. Please could you advise me how to remove the custom code as I believe it’s not properly formatted correctly, which is what’s causing the error.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there!

    I understand that you’re having a fatal error on your site after putting in a snippet using the Code Snippet plugin.

    As a first step, please enable debugging log and let us know what error message you receive. You can learn more about this here: https://codex.www.ads-software.com/Debugging_in_WordPress#WP_DEBUG_LOG – Then please paste in your reply the debug.log errors which is auto-generated in /wp-content

    I see that you have deleted the Snippet plugin, but still cannot remove the code completely. This might be happening because your database is still holding on to the old data. Using a plugin like this one https://www.ads-software.com/plugins/advanced-database-cleaner/ should help you remove the old data completely.

    If you decide to use this plugin, please note that we are unable to help provide support for 3rd party plugins, so if you have any questions regarding, it is best if you contact the plugin developer: https://www.ads-software.com/support/plugin/advanced-database-cleaner/

    We highly recommend making a backup of your site before doing this.

    Most hosting providers offer a backup plan. If not, there are two options:

    Consider Jetpack Rewind
    Use a Staging site – This is a clone of your production site — one that is processing orders and has visitors — where you can safely test conflicts without your live site being affected and potentially losing revenue. Most hosting providers can help with this. Or, on most hosting platforms, you can also use the WP Staging plugin to create a clone in your Dashboard.

    Feel free to get back to us and let us know how it goes!

    Thread Starter amirfarra

    (@amirfarra)

    Hi there,

    Thank you for your reply. I am using Bitnami wordpress-5.3-0 locally in my machine, and I am learning how to build a website at the moment. I have found manager windows into wordpress folder where I could check Apache Web Server. I opened error log , and I have found many errors, I am going to paste just the last few lines from error log notepad.

    "[Wed Dec 11 18:05:44.937111 2019] [php7:warn] [pid 3176:tid 1156] [client ::1:51398] PHP Warning:  require_once(C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php): failed to open stream: No such file or directory in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\my-custom-functions.php on line 102, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 18:05:44.937111 2019] [php7:error] [pid 3176:tid 1156] [client ::1:51398] PHP Fatal error:  require_once(): Failed opening required 'C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php' (include_path='.;C:\\php\\pear') in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\my-custom-functions.php on line 102, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 18:06:16.734842 2019] [php7:warn] [pid 3176:tid 1168] [client ::1:51416] PHP Warning:  require_once(C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions/inc/php/functional.php): failed to open stream: No such file or directory in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\my-custom-functions.php on line 102, referer: https://localhost/wordpress/wp-admin/plugins.php
    [Wed Dec 11 18:06:16.734842 2019] [php7:error] [pid 3176:tid 1168] [client ::1:51416] PHP Fatal error:  require_once(): Failed opening required 'C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions/inc/php/functional.php' (include_path='.;C:\\php\\pear') in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\my-custom-functions.php on line 102, referer: https://localhost/wordpress/wp-admin/plugins.php
    [Wed Dec 11 18:26:54.712075 2019] [php7:error] [pid 3176:tid 1248] [client ::1:52639] PHP Fatal error:  Cannot redeclare ts_custom_pre_get_posts_query() (previously declared in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\code-snippets\\php\\snippet-ops.php(361) : eval()'d code:3) in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\code-snippets\\php\\snippet-ops.php(361) : eval()'d code on line 17, referer: https://localhost/wordpress/wp-admin/plugins.php
    [Wed Dec 11 19:45:58.884855 2019] [php7:crit] [pid 3176:tid 1156] [client ::1:49532] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugin-install.php?s=snippet&tab=search&type=term
    [Wed Dec 11 19:46:00.634762 2019] [php7:crit] [pid 3176:tid 1188] [client ::1:49556] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 19:46:01.025366 2019] [php7:crit] [pid 3176:tid 1200] [client ::1:49555] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 19:46:09.591005 2019] [php7:crit] [pid 3176:tid 1200] [client ::1:49563] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 19:46:11.153420 2019] [php7:crit] [pid 3176:tid 1200] [client ::1:49563] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 19:46:11.434656 2019] [php7:crit] [pid 3176:tid 1168] [client ::1:49567] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 19:46:18.407366 2019] [php7:crit] [pid 3176:tid 1168] [client ::1:49569] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 21:45:18.039025 2019] [php7:crit] [pid 3176:tid 1248] [client ::1:51964] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin_status=all&paged=1&s
    [Wed Dec 11 21:45:19.633972 2019] [php7:crit] [pid 3176:tid 1248] [client ::1:51964] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 21:45:20.149566 2019] [php7:crit] [pid 3176:tid 1160] [client ::1:51969] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 21:45:27.097830 2019] [php7:crit] [pid 3176:tid 1160] [client ::1:51971] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 21:45:28.785244 2019] [php7:crit] [pid 3176:tid 1248] [client ::1:51973] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 21:45:28.925860 2019] [php7:crit] [pid 3176:tid 1160] [client ::1:51971] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 21:45:46.125768 2019] [php7:crit] [pid 3176:tid 1160] [client ::1:51980] PHP Parse error:  syntax error, unexpected ';', expecting ')' in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\my-custom-functions\\inc\\php\\functional.php(103) : eval()'d code on line 5, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 22:24:51.727077 2019] [php7:error] [pid 3176:tid 1248] [client ::1:52707] PHP Fatal error:  Cannot redeclare ts_custom_pre_get_posts_query() (previously declared in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\code-snippets\\php\\snippet-ops.php(361) : eval()'d code:3) in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\code-snippets\\php\\snippet-ops.php(361) : eval()'d code on line 17, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin=my-custom-functions%2Fmy-custom-functions.php
    [Wed Dec 11 23:00:50.992701 2019] [php7:warn] [pid 3176:tid 1236] [client ::1:54292] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, class 'CJTMainAccessPoint' not found in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-includes\\class-wp-hook.php on line 288, referer: https://localhost/wordpress/wp-admin/plugins.php?plugin_status=search&paged=1&s=easy-code-manager
    [Thu Dec 12 13:34:44.467567 2019] [php7:error] [pid 3176:tid 1176] [client ::1:58989] PHP Fatal error:  Cannot redeclare ts_custom_pre_get_posts_query() (previously declared in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\code-snippets\\php\\snippet-ops.php(361) : eval()'d code:3) in C:\\Bitnami\\wordpress-5.3-0\\apps\\wordpress\\htdocs\\wp-content\\plugins\\code-snippets\\php\\snippet-ops.php(361) : eval()'d code on line 17, referer: https://localhost/wordpress/wp-admin/plugin-install.php?s=code+snippet&tab=search&type=term
    [Thu Dec 12 13:40:26.137457 2019] [php7:notice] [pid 3176:tid 1160] [client ::1:59162] WordPress database error Table 'bitnami_wordpress.wp_options' doesn't exist for query SELECT option_value FROM wp_options WHERE option_name = 'aDBc_temp_last_iteration_tables' LIMIT 1 made by do_action('toplevel_page_advanced_db_cleaner'), WP_Hook->do_action, WP_Hook->apply_filters, ADBC_Advanced_DB_Cleaner->aDBc_main_page_callback, include_once('/plugins/advanced-database-cleaner/includes/optimize_db.php'), include_once('/plugins/advanced-database-cleaner/includes/class_clean_tables.php'), ADBC_Tables_List->__construct, ADBC_Tables_List->aDBc_prepare_and_count_tables, aDBc_prepare_items_to_display, get_option, referer: https://localhost/wordpress/wp-admin/admin.php?page=advanced_db_cleaner&aDBc_tab=tables&aDBc_cat=all
    [Thu Dec 12 13:40:26.137457 2019] [php7:notice] [pid 3176:tid 1160] [client ::1:59162] WordPress database error Table 'bitnami_wordpress.wp_options' doesn't exist for query SELECT option_value FROM wp_options WHERE option_name = 'aDBc_temp_still_searching_tables' LIMIT 1 made by do_action('toplevel_page_advanced_db_cleaner'), WP_Hook->do_action, WP_Hook->apply_filters, ADBC_Advanced_DB_Cleaner->aDBc_main_page_callback, include_once('/plugins/advanced-database-cleaner/includes/optimize_db.php'), include_once('/plugins/advanced-database-cleaner/includes/class_clean_tables.php'), ADBC_Tables_List->__construct, ADBC_Tables_List->aDBc_print_page_content, get_option, referer: https://localhost/wordpress/wp-admin/admin.php?page=advanced_db_cleaner&aDBc_tab=tables&aDBc_cat=all
    [Thu Dec 12 13:40:26.153084 2019] [php7:notice] [pid 3176:tid 1160] [client ::1:59162] WordPress database error Table 'bitnami_wordpress.wp_options' doesn't exist for query SELECT option_value FROM wp_options WHERE option_name = 'aDBc_optimize_schedule' LIMIT 1 made by do_action('toplevel_page_advanced_db_cleaner'), WP_Hook->do_action, WP_Hook->apply_filters, ADBC_Advanced_DB_Cleaner->aDBc_main_page_callback, include_once('/plugins/advanced-database-cleaner/includes/optimize_db.php'), include_once('/plugins/advanced-database-cleaner/includes/class_clean_tables.php'), ADBC_Tables_List->__construct, ADBC_Tables_List->aDBc_print_page_content, get_option, referer: https://localhost/wordpress/wp-admin/admin.php?page=advanced_db_cleaner&aDBc_tab=tables&aDBc_cat=all
    [Thu Dec 12 14:00:43.980110 2019] [mpm_winnt:notice] [pid 3964:tid 792] AH00422: Parent: Received shutdown signal -- Shutting down the server.
    [Thu Dec 12 14:00:45.999064 2019] [mpm_winnt:notice] [pid 3176:tid 692] AH00364: Child: All worker threads have exited.
    [Thu Dec 12 14:00:47.061510 2019] [mpm_winnt:notice] [pid 3964:tid 792] AH00430: Parent: Child process 3176 exited successfully.
    [Thu Dec 12 14:00:51.873560 2019] [ssl:warn] [pid 4180:tid 708] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
    [Thu Dec 12 14:00:53.501573 2019] [ssl:warn] [pid 4180:tid 708] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
    [Thu Dec 12 14:00:53.860770 2019] [mpm_winnt:notice] [pid 4180:tid 708] AH00455: Apache/2.4.41 (Win64) OpenSSL/1.1.1c PHP/7.3.11 configured -- resuming normal operations
    [Thu Dec 12 14:00:53.860770 2019] [mpm_winnt:notice] [pid 4180:tid 708] AH00456: Apache Lounge VC15 Server built: Aug 11 2019 12:20:04
    [Thu Dec 12 14:00:53.860770 2019] [core:notice] [pid 4180:tid 708] AH00094: Command line: 'C:\\Bitnami\\wordpress-5.3-0\\apache2\\bin\\httpd.exe -d C:/Bitnami/wordpress-5.3-0/apache2 -f C:\\Bitnami\\wordpress-5.3-0\\apache2\\conf\\httpd.conf'
    [Thu Dec 12 14:00:53.970146 2019] [mpm_winnt:notice] [pid 4180:tid 708] AH00418: Parent: Created child process 8740
    [Thu Dec 12 14:00:55.345069 2019] [ssl:warn] [pid 8740:tid 632] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
    [Thu Dec 12 14:00:55.501310 2019] [ssl:warn] [pid 8740:tid 632] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
    [Thu Dec 12 14:00:55.563807 2019] [mpm_winnt:notice] [pid 8740:tid 632] AH00354: Child: Starting 64 worker threads."
     
     
    I have been tempted to use the cleaner plugin you mentioned earlier, and I couldn't login into my local wordpress as a result. Now I get this message" The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." 

    I have been tempted to use the cleaner plugin you mentioned earlier, and I couldn’t login into my local wordpress as a result. Now I get this message” The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.”
    I am not sure. How can I resolve this problem?

    Thank you for your assistance.

    Thread Starter amirfarra

    (@amirfarra)

    Thank you for your reply. I have been tempted to install the plugin you mentioned above, after I used it, I am not able to open my localhost wordpress. I got the following message “The requested URL was not found on this server.” I am not sure how can I resolve this. I managed to find the debug.log errors notepad, which has got many lines. I have pasted a few of them here earlier, but for some reason, they have been removed from my post.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there!

    It looks like some of these errors are related to a custom plugin that was added to your site. Can you try to remove this plugin from the wp_content/plugins directory and see if that helps?

    Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    It also looks like you’re using a third-party Code Snippets plugin. I would refer to the following post for help with fixing snippets that break your site:

    https://www.ads-software.com/support/topic/help-i-just-activated-a-snippet-and-my-site-broke/

    Best of luck!

Viewing 5 replies - 1 through 5 (of 5 total)
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