Exclude Product not working

  • heathvogt

    (@heathvogt)


    4 months ago

    I’ve used this feature in the past and its worked but for some reason it’s stopped working.

    I have excluded a product from the ‘Min Cart Quantity’ which is 6 products on cart checkout. This product in the link still has the Min Cart setting of 6 applied to it when you go to checkout. You should be able to purchase just 1 product for this purchase but it still requiring 6 products to checkout.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sultan Nasir Uddin

    (@manikmist09)

    Hi @heathvogt,

    Thanks for bringing this issue to our attention. The “Exclude rule” was initially designed to address situations where you apply the category rule but need to exclude a specific product from it.

    We’ve recently released an update, v1.2.1. Moving forward, if the cart only contains excluded products, none of the rules will be applied. This means the customer will be able to place an order without any issues. Please update the plugin to the latest version and let us know if this resolves the issue.

    Thread Starter heathvogt

    (@heathvogt)

    Thanks, I had the free version and the Pro version. The update didn’t work at first but then I turned off the Pro version and it’s working now. So not sure if that’s part of the problem also.

Viewing 2 replies - 1 through 2 (of 2 total)
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