Excluded IP address list in WP Statistics

  • Resolved julkaj

    (@julkaj)


    8 years, 11 months ago

    Hello
    I have very simple problem: together with someone else we are working on our WP site. We do not have many entries as we have just began. So that exclusions are very important for us.
    First, I made exclusion for any Administrator entry – me and the other person use the same login and passoword.
    Result – no result. The other person is still showed in the statistics.
    Second – I made that exclusion: List of excluded hosts – nat.umts.dynamic.t-mobile.pl (This is her hosty name).
    Result – no result. The other person is still showed in the statistics.
    And the third. I made that exclusion: List of excluded IP addresses – 188.146.*.* (Unfortunetely, she has dynamic IP allocation). As a metter of fact, I do not know if the option with * is correct… As well as I do not understand what the phrase “A list of IP addresses and subnet masks (one per line) to exclude from statistics collection (both 192.168.0.0/24 and 192.168.0.0/255.255.255.0 formats are accepted). To specify an IP address only, use a subnet value of 32 or 255.255.255.255.” mean. Should I put a subnet mask together with IP address ? Is the option with * OK ?
    Of course, the result is no result…
    Can anybody help me ?
    I will appreciate a lot ??
    julkaj

    https://www.ads-software.com/plugins/wp-statistics/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    By the sounds of it, since your both logging in to the site, is to use the use role exclusions instead of host or ip based.

    The limitation with the role exclusion is of course if the other person hasn’t logged in their hits would show up.

    Make sure they have logged in the site.

    Use “*” in an IP address is incorrect, you need to provide the standard subnet format, in your example above that would be “188.146.0.0/255.255.0.0”.

    Thread Starter julkaj

    (@julkaj)

    Dear Greg
    Thank yoy for the answer.
    I am sorry, I cannot understand:

    The limitation with the role exclusion is of course if the other person hasn’t logged in their hits would show up.

    English is not my first language, although I know it quite well, but – school English ??
    Please put the above more clear.
    When it comes to

    “188.146.0.0/255.255.0.0”

    that does not work at all as well. As a matter of fact no exclusion works as I explained.
    I really wonder how that may happen at all: the other person log in into my personal account, using my login and password and she shows up !
    Kind regards

    Plugin Contributor Greg Ross

    (@gregross)

    I’m not sure what is going wrong then, using that IP and netmask should have excluded her.

    I can’t make any other suggestions, it should work.

    There must be something on her side that causing the issue but I don’t know what else to suggest.

Viewing 3 replies - 1 through 3 (of 3 total)
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