Excluding Free Items from WooCommerce Discount Rule

  • Resolved icime85

    (@icime85)


    3 weeks, 4 days ago

    Hello,

    I’m using WooCommerce with the Flycart Discount Rules plugin, and I’ve encountered an issue. I have two discount rules:

    1. Buy X, Get Y Free – Provides a free Y item when customers purchase an X item.
    2. 2+1 Gratis – Allows customers to get a free X item after buying two.

    The problem is that the “Buy X, Get Y Free” rule is also applying to the free X items added by the 2+1 rule. Ideally, I’d like to configure the plugin to only apply the “Buy X, Get Y Free” rule to paid X items, excluding any that were added for free by the 2+1 rule.

    Is there a way to implement this directly with the plugin’s settings or filters, or could custom code achieve this? I’ve reviewed the documentation but haven’t found a clear solution.

    Thank you for your guidance!

Viewing 1 replies (of 1 total)
  • Plugin Support akshayathangaraj

    (@akshayathangaraj)

    Hi,

    Thank you for reaching out.

    I understand you’re experiencing an overlap between the “Buy X, Get Y Free” and “2+1 Gratis” rules in our Discount Rules plugin. Specifically, you’d like to prevent the “Buy X, Get Y Free” rule from applying to items added for free by the “2+1 Gratis” rule.

    To help manage this, there’s an option within each rule to “Ignore all other rules in cart.” By enabling this setting on one of your rules (such as “2+1 Gratis”), you can ensure that other rules are not triggered once this rule applies. Here’s an example screenshot for guidance: Screenshot.

    Important: To avoid conflicts, please enable this option for only one or two specific rules. Setting it for multiple rules may lead to unintended rule combinations in the cart.

    I hope this resolves your issue! If you need further assistance or if you’d like us to take a closer look, please feel free to submit a support ticket on our website at Flycart Support.

    Best regards,

    Flycart support team.

Viewing 1 replies (of 1 total)
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