• Resolved John

    (@dsl225)


    Hello,

    From time to time I get some forms hanging forever without getting any submission finalized. It works only after cleaning cache and minifications.

    Is it recommended to exclude those forms from cache plugins?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @dsl225 ,

    Forminator gives two options when it comes to cache problems, that can help:

    Load form using AJAX
    Enabling this feature will load the form via AJAX after the page has loaded up, effectively speeding up your page load time. This method can also (in most cases) avoid page caching issues with your form.

    and

    Prevent page caching on form pages
    Page caching plugins serve a static HTML version of the page which can cause issues to your dynamic forms. By enabling this, we’ll use DONOTCACHEPAGE constant to prevent pages with this form on it from being cached.

    You can both find in Behaviour -> Rendering section of each form. Before excluding pages with forms from cache I suggest trying option Load form using AJAX

    kind regards,
    Kasia

    Thread Starter John

    (@dsl225)

    Thanks Kasia, I’ll test that further.

    – May I sue both options together or only one of them?
    – My cache plugin allows also to exclude pages: is there a problem if I also exclude that page there at the same time?

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @dsl225

    – May I sue both options together or only one of them?

    Yes, you can use both of them at once.

    – My cache plugin allows also to exclude pages: is there a problem if I also exclude that page there at the same time?

    No, it shouldn’t be any problem. The “Prevent page caching on form pages” simply adds constant (“define()” line) to the source of the pages that contain Forminator forms. This constant is recognized by our own Hummingbird plugin but also by some other cache plugins. But you can also exclude selected pages directly in your caching plugin and that shouldn’t interfere at all – your caching plugin should then just “ignore” such pages all together ??

    Best regards,
    Adam

    Thread Starter John

    (@dsl225)

    Many thanks, well noted.

Viewing 4 replies - 1 through 4 (of 4 total)
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