Exclusion list lost in HYPESOCIAL version

  • Resolved kbuleon

    (@kbuleon)


    9 years ago

    HI,
    I really like(ed) your plugin.
    Whe, i withed from 15.0.4 to the last version :
    – all my (long) list of excluded post where lost.
    – the exclusion page was not showing any post at all.
    – the limitation to 2 social network is not cool, you could use the same limitation than Buffer : 3 social network.

    Anyway, i switched back to the 15.0.4 for now.

    Regards

    https://www.ads-software.com/plugins/buffer-my-post/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author HYPEStudio

    (@hypestudio)

    Hi,

    Thank you for using our plugin and thank you for your feedback.

    We understand that settings were lost, but they were lost because this is now different plugin so the settings parameters have different names.
    We have also changed the exclusion functionality as now you are choosing categories to include instead to exclude (as that way is more user friendly). So, everything that is not included will be excluded and if you want to select the post “to exclude” from category you have included you should be able to do that from the Exclude page.
    Regarding “the limitation to 2 social network” comment, we have checked what our competitors are offering and gave even more (for FREE).

    We don’t recommend anybody to use 15.0.4 version as it’s based on the really old code base which has a lot of issues and bugs but if you like it feel free to use it at your own risk.

    Cheers.

    Thread Starter kbuleon

    (@kbuleon)

    Thanks for your fast answer.
    >> So, everything that is not included will be excluded and if you want to select the post “to exclude” from category you have included you should be able to do that from the Exclude page.

    That is just not working for me, the exclude page display nothing.

    Plugin Author HYPEStudio

    (@hypestudio)

    Hi kbuleon, did you select the category on global settings page from which you want to exclude some posts (on Exclude page)?

    Thanks.

    Thread Starter kbuleon

    (@kbuleon)

    of course, i did.

    Plugin Author HYPEStudio

    (@hypestudio)

    Hi,

    Sorry for the inconvenience, we are on a business trip outside of the country, but we will be back home on Thursday.As soon as we get back we will look into this.

    Would you be so kind to send us your login information for your website so we can look into this as nobody else reported this problem and we tested the plugin on several sites and it is working properly? Please, send us your login information to [email protected].

    Thank you so much for the understanding.

    Weltenbummler Mag

    (@weltenbummlermag)

    Hello!

    I have exactly the same problem. Could you solve it?

    Thanks a lot.

    Plugin Author HYPEStudio

    (@hypestudio)

    Hi Weltenbummler Mag,

    Thank you so much for using our plugin!

    Can you please send us your login information (for your website) so we can take a look (email: [email protected]).
    NOTE: kbuleon did not send us his info so we couldn’t look into his issue.

    In the future if you have a problem with our plugin please open another thread :).

    Thanks!

    Plugin Author Dejan Markovic

    (@dejanmarkovic)

    closed

Viewing 8 replies - 1 through 8 (of 8 total)
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