existing Analytics tag on your site (ID UA-764

Hi @marinapry,

This error indicates that is already a Google Analytics tag associated with this website – I’m guessing from the previous owners. In order to associate the site with the new accounts that you’ve created, you’ll have to first remove the old account information from the site.

In order to help you do that, can you please share your Site Health information as a new reply on this post? You can also share it privately via this form.

Thank you!
Bethany

• This reply was modified 3 years, 9 months ago by Bethany Chobanian Lang.

### wp-core ###

version: 5.6.1
site_language: en_US
user_language: en_US
timezone: America/Vancouver
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 3
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www
wordpress_size: 57.94 MB (60749362 bytes)
uploads_path: /var/www/wp-content/uploads
uploads_size: 52.44 MB (54989894 bytes)
themes_path: /var/www/wp-content/themes
themes_size: 17.99 MB (18868801 bytes)
plugins_path: /var/www/wp-content/plugins
plugins_size: 28.70 MB (30097675 bytes)
database_size: 14.32 MB (15019863 bytes)
total_size: 171.40 MB (179725595 bytes)

### wp-dropins (1) ###

object-cache.php: true

### wp-active-theme ###

name: X (x)
version: 4.6.4 (latest version: 8.1.5<br/><a href="https://kickinbackrentals.com/wp-admin/admin.php?page=x-addons-home">Validate X to enable automatic updates</a>)
author: Themeco
author_website: https://theme.co/
parent_theme: none
theme_features: core-block-patterns, automatic-feed-links, post-formats, menus, post-thumbnails, woocommerce, widgets
theme_path: /var/www/wp-content/themes/x
auto_update: Disabled

### wp-themes-inactive (5) ###

Twenty Nineteen: version: 1.9, author: the WordPress team, Auto-updates disabled
Twenty Seventeen: version: 2.5, author: the WordPress team, Auto-updates disabled
Twenty Sixteen: version: 2.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty: version: 1.6, author: the WordPress team, Auto-updates disabled
Twenty Twenty-One: version: 1.1, author: the WordPress team, Auto-updates disabled

### wp-mu-plugins (1) ###

System Plugin: author: (undefined), version: 4.1.4

### wp-plugins-active (13) ###

301 Redirects: version: 2.66, author: WebFactory Ltd, Auto-updates disabled
Akismet Anti-Spam: version: 4.1.8, author: Automattic, Auto-updates disabled
All in One SEO: version: 4.0.15, author: All in One SEO Team, Auto-updates disabled
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates disabled
Contact Form 7: version: 5.4, author: Takayuki Miyoshi, Auto-updates disabled
Contact Form 7 Datepicker: version: 2.6.0, author: Aurel Canciu, Auto-updates disabled
Cornerstone: version: 1.3.3, author: Themeco (latest version: 5.1.5), Auto-updates enabled
Duplicate Page: version: 4.3, author: mndpsingh287, Auto-updates disabled
GoDaddy Email Marketing: version: 1.4.3, author: GoDaddy, Auto-updates disabled
Search Engine Visibility: version: 0.5, author: GoDaddy, Auto-updates disabled
Site Kit by Google: version: 1.26.0, author: Google, Auto-updates disabled
Smash Balloon Custom Facebook Feed: version: 2.19, author: Smash Balloon, Auto-updates disabled
WP101 Video Tutorials: version: 0.3, author: WP101Plugin.com, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-78 Q16 x86_64 2019-12-09 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 100M
upload_max_filesize: 100M
max_effective_size: 100 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 125 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 24575
	imagick::RESOURCETYPE_MAP: 125 GB
	imagick::RESOURCETYPE_MEMORY: 63 GB
	imagick::RESOURCETYPE_THREAD: 24
gd_version: 2.2.5
ghostscript_version: 8.70

### wp-server ###

server_architecture: Linux 4.4.216-1.el6.elrepo.x86_64 x86_64
httpd_software: Apache
php_version: 7.2.25 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 300
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 100M
php_post_max_size: 100M
curl_version: 7.45.0 OpenSSL/1.0.1e
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.26-29-log
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $

### wp-constants ###

WP_HOME: https://kickinbackrentals.com
WP_SITEURL: https://kickinbackrentals.com
WP_CONTENT_DIR: /var/www/wp-content
WP_PLUGIN_DIR: /var/www/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### aioseo (1) ###

noindexed: Author Archives, Date Archives, Categories (category)

### google-site-kit ###

version: 1.26.0
php_version: 7.2.25
wp_version: 5.6.1
reference_url: https://kickinbackrentals.com
amp_mode: no
site_status: connected-site
user_status: authenticated
connected_user_count: 1
active_modules: site-verification, search-console, analytics
required_scopes: 
	openid: ?
	https://www.googleapis.com/auth/userinfo.profile: ?
	https://www.googleapis.com/auth/userinfo.email: ?
	https://www.googleapis.com/auth/siteverification: ?
	https://www.googleapis.com/auth/webmasters: ?
	https://www.googleapis.com/auth/analytics.readonly: ?
capabilities: 
	googlesitekit_authenticate: ?
	googlesitekit_setup: ?
	googlesitekit_view_posts_insights: ?
	googlesitekit_view_dashboard: ?
	googlesitekit_view_module_details: ?
	googlesitekit_manage_options: ?
	googlesitekit_publish_posts: ?
enabled_features: none
search_console_property: https://kickinbackrentals.com/
analytics_account_id: none
analytics_property_id: none
analytics_profile_id: none
analytics_use_snippet: yes

Thank you for sharing, @marinapry!

It looks like your site is using the X theme, which does allow users to enter Google Analytics tracking code. Can you please take a look at this guide and see if the Google Analytics extension is enabled, and if the GA code is entered there? If so, go ahead and remove it and then you should be able to connect your new Analytics account via Site Kit.

Bethany

@marinapry As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!